Aquatics Programs and Facilities Supervisor

Based on our internal equity review process, the starting salary for this position will be $91,285.15 yearly
To allow for growth and salary progression the full salary range is $91,285.15 - $124,969.28 annually.  Employees will have the opportunity to move through the posted range based on annual performance reviews and merit increases.  

Work where you play! 
Join our team at Parks Tacoma to put your skills to use serving your community and making Tacoma a vibrant, healthy, and welcoming place to live.
 
 Who We Are
Parks Tacoma is a CAPRA-accredited and AZA-accredited, independent park district that leads efforts to build a healthy, sustainable community. Located in Tacoma, Washington, Tacoma Parks’ mission is to create healthy opportunities to play, learn, and grow. The independent park district spans the city providing a wide range of life-enriching destinations and services, including 70 parks, 80 miles of trails, 1,000 acres of urban forest, 66 playgrounds, four community centers, Point Defiance Zoo & Aquarium, Northwest Trek Wildlife Park, Point Defiance Park, and much more. Our work is guided by eight core values that are the foundation of our actions and goals: innovation, excellence, equity, inclusiveness, sustainability, accountability, safety, and fun.
 
 Why You’ll Love it Here
Come work where you play! You will contribute to the overall vitality and well-being of your community when you work for Parks Tacoma, and you’ll do so as part of a supportive team of committed, passionate, and mission-driven professionals. The people of Parks Tacoma are the key to its success, and you just might be the next great addition to our team. You’ll receive a competitive wage, along with an attractive benefits package, including medical, dental, retirement, vacation, holidays, and much more. On top of that, you’ll wake each day knowing that you’re helping make Tacoma a great place to call home.
   
Position Information 
Under the general direction of the assigned Manager, the Aquatics Programs and Facilities Supervisor sets the vision, innovation and direction of Aquatics programs in accordance to the Mission Led Comprehensive Program and Strategic Plans, and assumes comprehensive administrative oversight of all operational duties as they relate to Aquatics facilities and in accordance with the Level of Service Plan.

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Observe applicable safety requirements, use safety equipment provided, implement appropriate safety practices at all times and report immediately any unsafe working conditions or hazards.

• Sets the vision and direction for the overall Aquatics program, in accordance with the Mission Led Comprehensive and Strategic Plans; establishes overarching guidelines and reports on the program(s) work plan, benchmarks and performance measurement objectives.
• Supervises programs and operations of all Aquatics facilities.
• Supervises all activities of the assigned programs(s), which includes planning, coordination, administration and evaluation of programs, projects, processes, procedures, systems, standards and/or service offerings; ensures compliance with Federal, State, and Local laws, regulations, rules and/or standards.
• Has ultimate responsibility and authority for the recruitment, training, managing and supervising of aquatic staff, including the Aquatics Coordinator(s), Specialist(s), Recreation Technicians, Maintenance Technicians, Maintenance Staff/ Deck Attendants, Pool Managers, Lifeguards, Swim Instructors, Swim Coaches, Water Exercise Instructors and Guest Services at 7 locations throughout Tacoma.
• Expands Aquatics programs within the community in accordance with Strategic and Operating Plans.
• Establishes and tracks performance objectives for Aquatic Operations and Programs.
• Creates and maintains the Aquatics business plan and development of the biennial budget; creates and maintains all Comprehensive Asset Management plans for assigned facilities.
• Effectively delegates and manages work orders and maintenance issues as they relate to Aquatics facilities.
• Identifies new program opportunities and collaborates with internal and external partners to enhance program delivery, inspire innovation and maximize the use of resources.
• Responsible for ensuring the delivery of high quality, innovative and progressive aquatic programs and services to the community, working in collaboration with partner agencies.
• Ensures staff are maintaining pool chemical compliance in accordance with appropriate legal levels; ensures staff are managing all records, including chemical logs, records and/or facility closures.
• Oversees, manages, updates and enforces the ongoing implementation of aquatics safety, procedures, protocols and policies; responsible for the training of staff in these.
• Responsible for directing staff to maintain high standards of cleanliness throughout the facility including locker rooms, pool, pool deck, grounds inside the fence at outdoor Aquatics facilities and collaboration with grounds crews for areas outside the fence line of all Aquatics facilities.
• Ensures that all aquatics staff maintain necessary certifications.
• Responsible for collaborating with outside agencies in partnership for the purposes of ensuring equitable program access for the community.
• Ensure effective communication is occurring at all levels of the division, as well as cross departmentally.
• Responsible for the updating and ensuring training with all emergency, first aid, rescue, purchasing and cash handling procedures.
• Ensures all operational and rescue/ first aid equipment is maintained and in optimal condition.
• Responsible for ensuring staff compliance with customer service procedures and ensures training is aligned with best practices adopted by the District.
• Responsible to effectively develop and mentor staff, as well as interns.
• Responsible for leading the annual Maintenance Plan updates or revisions for assigned facilities, in collaboration with maintenance staff.
• Identify opportunities and work with Fund Development to help secure alternative funding through City, State, Federal and other governmental agencies, grantors and/or sponsors.
• Participate as needed on cross departmental teams, as well as the administration and leadership of the entire Aquatics team for the department of Parks and Recreation Department and District.
• Prepare and deliver oral presentations related to the Aquatics programs, activities and operations to the general public and special interest groups. Recommends policy and procedure changes to assist in the assigned programs and operations.
• Perform related duties as assigned.

• At least five (5) years increasing supervisory experience in Parks and Recreation required.
• At least four (4) years experience in Aquatics programs and facilities management required.
• Bachelor's degree in recreation program administration or related field desired.

• Valid Washington driver's license with acceptable driving record required.
• Must possess or obtain the following certifications within the probationary period: 
  • Professional Rescuer Cardiopulmonary Resuscitation (CPR) / Automated External Defibrillator (AED) Instructor 
  • Lifeguard Instructor (LGI) Trainer certification.
  • Water Safety Instructor (WSI) Trainer certification.
  • Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certificate.
• Ability to work irregular hours including weekends, holidays and evenings as needed.
  
  

• Indoor and outdoor environment; primarily administrative in nature.
• Work is performed in an office environment; in a humid environment, with exposure to hazardous chemicals; is subject to sitting, standing, bending and reaching for extended periods of time; swimming; and must be able to safely pull, push, lift and carry items weighing up to forty (40) pounds.
• Must be able and willing to work irregular hours including weekends, holidays and evenings. Will be required to work during and/or after an emergency or disaster.
• Incumbents may be required to shift schedules in accordance with summer season or to ensure appropriate staffing oversight to ensure safety of programs and operations.

• Office work environment
• Working outdoors to conduct on-site visits.
• Driving a vehicle to conduct work.
• Extensive contact with the public.

• Possible contact with dissatisfied or abusive individuals.
• Contact with potentially hazard chemicals and /or equipment.
• Adverse weather conditions.
• Noise, dust, pollen, UV rays and insects.

• Communicate and collaborate effectively inside and outside the District.
• Assess and evaluate situations effectively.
• Demonstrate effective team building and strong, cooperative leadership.
• Exert optimal effort in successfully completing tasks.
• Take initiative with minimal supervision.
• Extract and record data and carry out calculations accurately.
• Manage time efficiently and effectively through scheduling and prioritizing.
• Work within and contribute to the effectiveness of a team, respecting differences.
• Report for work regularly and on time.
• Lead and develop a comprehensive team to forward the mission and vision of the District.
• Develop staff at all levels.
• Demonstrate effective decision making, strategic approach and critical thinking skills.
• Analyze problems, provide solution driven alternatives; identify solutions in support of established goals, projecting consequences of proposed actions and implement recommendations.
• Respond to emergencies, determining and implementing corrective action, when needed.

• Operational characteristics, services and activities of an aquatic facility management and program planning and coordination.
• Working in partnership with outside agencies for the purposes of program delivery.
• Facility management and asset preservation.
• Aquatics program activities such as swim and water safety classes, water sports and exercise programs as they pertain to the interests of the general public and others
• Principles and practices of lifeguarding, water rescue and safety.
• Customer service best practices.
• Federal and State safety laws and regulations.
• Principles and practices of administrative management, including personnel rules, project management, cost accounting, budgeting and employee supervision.
• Recreation needs and interests of recreational users.
• Principles, techniques, supplies and equipment applicable and necessary for a variety of recreational activities.
• Group dynamics and working effectively in teams.
• Principles and practices of leadership, supervision and training.

PARKS TACOMA IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, political affiliation, disability or any other merit factor. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply.
    
Parks Tacoma employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
    
Parks Tacoma is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resources at hr@tacomaparks.com.
    
Employment is subject to a national background check.

This position is an at-will position with no written or implied contractual agreement.    

Salary : $91,285 - $124,969