Resident Services Director

Parkview Senior Living -

Resident Services Director

Parkview Senior Living, located in Colville, Washington is currently seeking a Resident Services Director to join our team.

Resident Services Director Duties and Responsibilities :

• Assist in creating, directing and supervising the implementation of the resident care plan.
• Assure that staff treat residents with dignity and respect.
• Assure staff follow facility policies and procedures.
• Assist in creating a team-oriented atmosphere that enhances resident care and quality of life.
• Provide support and direction for the nursing / wellness department, including but not limited to managing staffing schedules, assisting in assessment and care planning, assisting with task management and setting priorities, providing education, obtaining appropriate supplies / medications.
• Monitor and assure that incidents, accidents and resident / staff complaints are reported and documented correctly. Assist in determining root cause, and in initiating preventive measures / interim safety plans.  Assure communication with all responsible parties, RN and administration.
• Facilitate communication between community and providers, responsible parties and / or outside vendors as needed to ensure resident care needs are appropriately met.
• Assure complete and accurate documentation through spot-checking and on-going supervision.
• Respond to, assist with and document facility emergencies.
• Consult with Executive Director and RN in the provision of continuity of care to residents. Discuss staffing issues and emergent or on-going problems.
• Exercise hiring and terminating authority.
• Facilitate communication between care givers / med techs and Executive Director and RN
• Assist in ensuring adequate staffing for the wellness department.
• Discipline unit staff according to Human Resources and wellness department standards when necessary.
• Assist in direct resident care and work as a care giver / med tech, as necessary.
• Prepare / administer performance reviews for care givers / med techs in consultation with Executive Director and RN; provide correction / re-education to care givers / med techs as needed.

Resident Services Director Requirements :

Nurse Supervisor Benefits :