What are the responsibilities and job description for the Service Business Development Center/Service Appointment Clerk position at Parkway Dodge Chrysler Jeep Ram?
Parkway DCJR is a fast pace, high volume service department!
As a Service BDC Service Appointment Clerk- you will be responsible for providing professional, courteous and exceptional service to all customers.
- Answer service phone calls, make appointments for our service customers. Provide customers with exceptional service over the phone.
- Use of Computer to schedule customer service appointments.
- Perform basic administrative and other duties as assigned.
- Maintain the appearance of your work area.
- Use Reynolds and Reynolds to complete transactions.
Qualifications:
You must have great communication, customer service and time management skills. We are seeking an upbeat, self-starter who is detail-oriented. Ideal candidates are driven to succeed, learn and grow in the automotive industry. Team Player!
- MUST be able to work afternoon to close hours- FULL TIME POSITION
- A team player who is focused on providing exemplary customer service
- Excellent communication skills; both written and verbal
- Ability to multi-task in a fast paced work environment
- One to two years of previous cashier experience is preferred
- High School Graduate or equivalent
- Must be at least 18-years-old
- Possess an acceptable driving record and valid driver's license in your state of residence
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person
Salary : $14 - $16