What are the responsibilities and job description for the Receptionist / Administrative Clerk position at Parmele Disability Advocates?
Benefits:
Hours: Monday - Friday, 8:00 AM - 5:00 PM
Location: Joplin, MO (On-site)
The Receptionist / Administrative Clerk job role assists paralegals and hearing attorneys in preparing clients’ files for a hearing. This role also supports the assigned office by 1.) greeting clients, prospective clients, and other guests with a friendly and welcoming attitude; and 2.) assisting with coordinating maintenance and repairs for the office. The Receptionist reports to a designated Team Lead. They are responsible for:
Why Should you Work at Parmele Disability Advocates?
Have you ever wanted to work somewhere were you make a difference? Where you’re a part of a larger team working toward great, common goals? Where your past experiences are welcomed and appreciated? Where you can learn new skills and abilities and face new challenges advocating for those who can’t advocate for themselves?
If you answered “yes” to these questions, then you might be a great fit at Parmele Disability Advocates! We offer competitive pay, a consistent 8am-5pm Monday through Friday schedule, health insurance, 401(k) with matching contributions, and opportunities for growth in a fun and energetic work environment.
At Parmele Disability Advocates, we use our knowledge of disability law, along with our compassionate hearts, to zealously advocate for our clients as they pursue disability benefits, and to inspire hope in our communities.
Experience
Experience in the legal field and knowledge of the Social Security Disability process are not required for a candidate entering the Administrative Assistant / Receptionist role. We can and will teach you what you need to know to help us represent our clients well. Most of our staff started with no prior experience in the legal field, and 99% of our staff were completely new to the world of disability when they started.
The key factors that we look for in Administrative Assistant / Receptionists are the Core Competencies and Skills that will lead them to grow into the role.
Competencies and Skills
A candidate for Administrative Assistant / Receptionist should possess the following qualities:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
Hours: Monday - Friday, 8:00 AM - 5:00 PM
Location: Joplin, MO (On-site)
The Receptionist / Administrative Clerk job role assists paralegals and hearing attorneys in preparing clients’ files for a hearing. This role also supports the assigned office by 1.) greeting clients, prospective clients, and other guests with a friendly and welcoming attitude; and 2.) assisting with coordinating maintenance and repairs for the office. The Receptionist reports to a designated Team Lead. They are responsible for:
- Greeting and assisting guests as they enter the office,
- Receiving and processing inbound mail,
- Accurately preparing and mailing outbound documents to clients,
- Interacting with company staff, clients, and third parties,
- Correctly documenting interactions with clients and third parties in the company’s case management software,
- Scanning documents to convert them into a digital format, then attaching them correctly within the company’s case management software, and
- Performing various other duties to meet the needs of the company and our clients.
Why Should you Work at Parmele Disability Advocates?
Have you ever wanted to work somewhere were you make a difference? Where you’re a part of a larger team working toward great, common goals? Where your past experiences are welcomed and appreciated? Where you can learn new skills and abilities and face new challenges advocating for those who can’t advocate for themselves?
If you answered “yes” to these questions, then you might be a great fit at Parmele Disability Advocates! We offer competitive pay, a consistent 8am-5pm Monday through Friday schedule, health insurance, 401(k) with matching contributions, and opportunities for growth in a fun and energetic work environment.
At Parmele Disability Advocates, we use our knowledge of disability law, along with our compassionate hearts, to zealously advocate for our clients as they pursue disability benefits, and to inspire hope in our communities.
Experience
Experience in the legal field and knowledge of the Social Security Disability process are not required for a candidate entering the Administrative Assistant / Receptionist role. We can and will teach you what you need to know to help us represent our clients well. Most of our staff started with no prior experience in the legal field, and 99% of our staff were completely new to the world of disability when they started.
The key factors that we look for in Administrative Assistant / Receptionists are the Core Competencies and Skills that will lead them to grow into the role.
Competencies and Skills
A candidate for Administrative Assistant / Receptionist should possess the following qualities:
- Attentiveness: Administrative Assistant / Receptionists at Parmele Disability Advocates possess a high level of attention to detail and the ability to spot errors.
- Efficiency: Administrative Assistant / Receptionists at Parmele Disability Advocates complete tasks efficiently while also comprehending the purpose and importance of each task.
- Customer Service: Administrative Assistant / Receptionists at Parmele Disability Advocates perform their work with a continuous focus on the client, whether they are actively engaging with the client or performing work on the client’s behalf.
- Coachability: Administrative Assistant / Receptionists at Parmele Disability Advocates are eager to learn and appreciate constructive feedback and coaching.
- Technical Proficiency: Administrative Assistant / Receptionists at Parmele Disability Advocates are comfortable engaging with various software platforms to perform their duties including Microsoft Word and Microsoft Outlook; they are comfortable learning new technology platforms and catch on quickly.
- Relational: Administrative Assistant / Receptionists at Parmele Disability Advocates perform their work while also realizing that they are part of a much larger group of people working toward a common goal.
