What are the responsibilities and job description for the Urgent need on L2 Technical Support, Evandale, OH position at Parmesoft Inc.?
Job Details
Please send the resume to steve (dot) sundar (at) parmesoft (dot) com
!!!VERY URGENT REQUIREMENT!!!
Job Title: L2 Technical Support
Location: Evandale, OH, Pebbles, OH, Arkansas City, KS, Springdale, Ohio (cincy area), Durham, NC, Ft. Worth, TX, Florence, KY, McAllen, TX, Lafayette, IN
Duration: 6 Months
L2 Technical Support Break/Fix, Imaging, and Vendor Coordination
Responsibilities:
- Provide break/fix support for desktops, laptops, and peripherals
- Re-image devices and reinstall/configure applications as needed
- Troubleshoot Windows OS, hardware, and enterprise applications
- Coordinate with third-party vendors for escalations and hardware replacements
- Document issues and resolutions in the IT service management system (ServiceNow, Remedy, etc.)
Requirements:
- 2-5 years of experience in L2 IT support
- Strong troubleshooting skills for hardware, software, and OS issues
- Experience in an enterprise IT environment
- Preferred certifications: CompTIA A , ITIL Foundation
Please send the resume to steve (dot) sundar (at) parmesoft (dot) com
Thanks & Regards,
Steve
Sr. Manager Recruitment s
___________________
Parmesoft, Inc
2626 Cole Ave, Ste: 300
Dallas, TX 75204
Fax:
Email:
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
