What are the responsibilities and job description for the Customer Service Representative position at Parobek Plumbing & Air?
Why we need you
Because we offer top of the line products and services, we need a top of the line Customer Service Representative who genuinely cares about the customer and look at this opportunity as not just a job but a career.
The big task
Full Time positions consist of weekdays and weekends.
You will promote customer satisfaction by converting incoming customer calls into booked service appointments.
Pay dependent on experience.
Key sub tasks
- Have a great personality and enjoy customer service.
- You will need to learn and follow the call script in order to sound professional and authentic when speaking with our customers.
- Participate in training so that you grow and develop as a professional.
- Maintain and update our customer database with complete and accurate information.
- Maintain communication with dispatch and your manager.
Skills and experience
If you can achieve the above and you find it fun and challenging - you have just the right amount.
What we offer
Learn more about us
If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Parobek by visiting www.parobekplumbing.com. When you're ready, please follow the directions to apply for this position.
Equal Opportunity Employer
