Castle Park - Arcade Redemption

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

The Arcade Redemption attendants are responsible for providing the guests with a fun and exciting experience when they are playing games at various locations throughout the park. They key to being a great Arcade Redemption attendant is always having a smile on their face and being very interactive and proactive with the guests. Arcade Team Members must be friendly, full of energy, great at communication, and super outgoing!

This position will include handling of POS systems, issuing prizes, and helping guests to ensure that everyone has a positive experience when visiting Castle Park.

We Are Currently Looking For A:

Castle Park - Arcade Redemption

Roles & Responsibilities:

Rate: $16.50/hr

Roles & Responsibilities:

• Convey a fun and positive attitude that creates an inviting atmosphere for guests
• Initiate conversation with guests as they pass by and encourage them to play
• Provide a clear and accurate explanations of game rules to players, as needed
• Utilize Point of Sale (POS) equipment to accurately record financial transactions
• Monitor, stock, and inventory game prizes
• Provide encouragement to players but never assist them with winning -- or tell them how to win
• Maintain assigned game area in a neat, organized, and clean manner
• Report any game malfunctions to A/V or Maintenance Departments
• Promptly escalate any maintenance, safety hazards, or emergencies to the proper authorities
• Protect guest belongings; turn in lost and found items immediately
• Assist with deliveries, as needed
• All other duties assigned by leadership
  
  

Education & Experience

• No education requirements for this position
• Previous work experience is not required
  
  

Language:

• Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus
  
  

Requirements:

• Must be at least 16 years of age to comply with California Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from work and for your scheduled shift
• Ability to comply with all uniform policies
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to positively engage with guests to promote sales and positive impact their satisfaction
• Ability to follow direction, multi-task, and work as part of a team as well as independently
  
  

Physical Requirements:

• Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
• Ability to remain on feet for majority of the workday
• Ability to climb or descend stairs for some game facilities
• Ability to carry, push, lift, and hold object weighing 30 pounds or more
• Ability to consistently use hands to grasp, control, move objects/tools
• Ability to see difference between colors and brightness
• Ability to see details of objects that are more than a few feet away
  
  

Working Conditions:

• This role is based in both indoor and outdoor environments
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, and other weather conditions
• Subject to loud noise levels, flashing lights, and heavily populated environments
• Some exposure to dust and cleaning chemicals
• Subject to frequent interruptions and requests that may require reprioritization of activites
  
  

Team Member Benefits:

Working at Castle Park is about making people happy! it's about being independent and having fun, making new friends and earning extra money while doing so. As a Castle Park employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, or a ride operator that keeps guests coming back for more thrills! There are many exciting job opportunities available to take your job to new heights!

Palace Perks & Benefits:

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Castle Park and all Palace Entertainment parks on your days off
• Invitations to exclusive company-sponsored employee events throughout the season
  
  

We've got great jobs for people just starting out in the workforce, looking for a second job, or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Castle Park. Apply today!

Do not miss the chance to spark your career now!