Operations Supervisor

Parsec, LLC. is a leading provider of contract intermodal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry’s most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity.

Parsec, LLC. is currently seeking an Operations Supervisor for our operation based in Dolton, IL. This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment.

Schedule:

5:00am to 5:00pm - 3 days on 4 days off, then rotate 4 days on 3 days off.

(Including some nights, weekends and holidays) ·

Responsibilities will include but not be limited to:

• Manage the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity.
• Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth.
• Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols
• Coordinate and oversee regular maintenance and repair of ramp equipment, including hostlers, cranes, and loading/unloading machinery. Collaborate with maintenance team.
• Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations.
• Regularly monitor and evaluate KPI’s to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets.
• Collaborate with customer service teams to ensure timely and accurate communication with customers regarding shipment status, delays, and any other relevant information.
• Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making.
• Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance.

The ideal candidate should possess the following:

• Experience in ramp operations, specific to the intermodal transportation industry
• Willingness to work in varying weather condition
• Bachelor’s or Associate’s degree (Preferred)
• Effective oral and written communication skills
• Strong computer skills, including knowledge of Microsoft Office
• Documented successful completion of lawful post-offer, pre-employment checks including criminal background check and drug screening.