What are the responsibilities and job description for the IT Field Technician position at Particle Communications?
Job Summary:
We are seeking a skilled and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing on-site technical support and troubleshooting for our clients. You will work closely with our team to ensure that all IT infrastructure and systems are functioning properly. This is a great opportunity for someone with strong technical skills and a passion for delivering excellent customer service.
Duties:
- Provide on-site technical support and troubleshooting for clients
- Install data cabling and fiber for clients
- Install, configure, and maintain network hardware
- Install, configure, and maintain computer hardware, operating systems, and software
- Set up and troubleshoot computer networks, including LAN and VPN connections
- Collaborate with the help desk team to resolve technical issues remotely
- Conduct system upgrades and perform routine maintenance tasks
- Train clients on how to use various software applications and tools
- Document all technical procedures and solutions for future reference
Requirements:
- Excellent problem-solving skills with the ability to diagnose and resolve technical issues
- Outstanding customer service skills with the ability to communicate effectively with clients
- Ability to work independently and manage multiple tasks simultaneously
Benefits:
- Competitive pay based on experience
- Paid time off and holidays
If you have the skills for this position, we would love to hear from you. Please submit your application online.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
Compensation Package:
- Bonus opportunities
- Hourly pay
- Overtime pay
Schedule:
- Monday to Friday
- On call
- Overtime
Work Location: In person
Salary : $18 - $23
