What are the responsibilities and job description for the Bank Operations Manager position at Partners Bank?
Head Teller Job Description
At Partners Bank, we are seeking an experienced Head Teller to join our team. As a key member of our branch staff, the successful candidate will be responsible for providing exceptional customer service and ensuring seamless transactions.
We offer a comprehensive benefits package, including competitive compensation, generous paid time off, and opportunities for professional growth and development.
- Our ideal candidate will possess excellent communication, organizational, and interpersonal skills.
- A minimum of three years of prior teller and/or customer service experience is required.
- Fully cross-trained to perform all CSR duties.
Responsibilities:
The Head Teller will be accountable for managing the workflow of the teller line, including staffing levels, transaction exception processing, and various operations.
- Accurately process a variety of transactions on a daily basis.
- Responsible for completing tasks such as cash audits, security reports, and monitoring cash levels.
- Supervise, coach, and mentor staff, providing ongoing training and cross-training as needed.
Requirements:
To be considered for this role, you must have:
- Three years of prior teller and/or customer service experience.
- A minimum of two years in a Senior Teller position or related supervisory role.
- Excellent communication, organizational, and interpersonal skills.
