What are the responsibilities and job description for the Digital Banking Professional position at Partners Bank?
At Partners Bank, we are seeking a skilled Digital Banking Professional to join our team. As a key member of our operations department, you will be responsible for providing exceptional customer service and support on all digital banking products.
- Provide high-quality support to online banking customers by handling routine inquiries received via phone, email or instant chat.
- Monitor online banking transactions for suspicious activity using the bank's monitoring software and reports.
- Complete daily maintenance and monitoring tasks for all Digital Banking products.
Our ideal candidate will possess excellent communication skills, be able to multitask in a fast-paced environment, and have a strong problem-solving ability. Additionally, they will be proficient in Microsoft Office Suite and have experience working with digital banking systems.
As a Banking Operations Expert at Partners Bank, you will play a vital role in ensuring the smooth operation of our Digital Banking department. Your attention to detail, organizational skills, and ability to work independently will make you an asset to our team.
We offer a competitive benefits package, including health insurance, retirement savings, and paid time off. Our generous compensation package is designed to reward your hard work and dedication.
Please note that this job description describes the essential functions and qualifications of the job. It is not an exhaustive statement of all duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability.
