What are the responsibilities and job description for the Head Teller Lead position at Partners Bank?
Teller Operations Leader
At Partners Bank, we are committed to delivering exceptional customer service and supporting the growth of our team members.
As a Head Teller, you will play a critical role in ensuring the smooth operation of our teller lines, managing a team of Tellers and contributing to the overall success of our bank.
Key Responsibilities:
- Supervise and manage a team of Tellers, fostering a positive and productive work environment.
- Develop and implement operational processes to improve efficiency and productivity.
- Collaborate with other departments to ensure seamless integration of services.
- Identify areas for improvement and implement changes to enhance the customer experience.
Requirements:
- Three years of prior teller and/or customer service experience is necessary.
- Minimum of two years prior experience in a Senior Teller position or a related supervisory role.
- Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
