What are the responsibilities and job description for the Referral Services Administrative RN position at Partners In Care?
Who We Are:
Partners In Care (PIC) is an independent 501©3 nonprofit organization that is the largest and oldest provider of home health, palliative care, and hospice services in Central Oregon. Our dedicated team of over 200 employees and approximately 150 local volunteers serves patients and families in a 10,000-square-mile area, including Deschutes, Crook, and Jefferson counties.
Why Work for Us?
Partners In Care is a leading hospice and home health provider committed to delivering compassionate, patient-centered care. With a rich history of community service, we prioritize excellence, empathy, and collaboration. Our interdisciplinary team enhances the lives of patients and their families during challenging times. We foster a culture of kindness, respect, and learning, valuing diversity and prioritizing the well-being of our employees, volunteers, patients, and families.
Compensation: $40.00-$55.63 (DOE)-hourly and non-exempt.
Partners In Care (PIC) is an independent 501©3 nonprofit organization that is the largest and oldest provider of home health, palliative care, and hospice services in Central Oregon. Our dedicated team of over 200 employees and approximately 150 local volunteers serves patients and families in a 10,000-square-mile area, including Deschutes, Crook, and Jefferson counties.
Why Work for Us?
Partners In Care is a leading hospice and home health provider committed to delivering compassionate, patient-centered care. With a rich history of community service, we prioritize excellence, empathy, and collaboration. Our interdisciplinary team enhances the lives of patients and their families during challenging times. We foster a culture of kindness, respect, and learning, valuing diversity and prioritizing the well-being of our employees, volunteers, patients, and families.
Compensation: $40.00-$55.63 (DOE)-hourly and non-exempt.
Location: Bend, Oregon.
Schedule: Full-time, Monday- Friday, 40 hours.
What You Get To Do:
- Assist in strategic planning, including identifying opportunities for additional or improved services to meet customer needs.
- Maintain comprehensive working knowledge of community resources and assist referral sources in accessing community resources should services not be provided by Partners in Care.
- Assist with implementing improved work methods and procedures to ensure patients are admitted per policy.
- Complete referral worksheets for all services and request information from referral sources.
- Send request CTI to physician and obtain physician signature.
- Enter ROC order in Electronic Medical Record (EMR).
- Assist with incoming calls and take referrals.
- Notify the Nurse Practitioner and MD team if a hospice patient is in the 3rd or greater benefit period needing pre-admit F2F.
- Establish and maintain positive working relationships with current and potential referral sources.
- Ensure compliance with all state, federal, and referral intake regulatory requirements.
- Check Medicare insurance for Hospice referrals when administrative staff is not available. If the patient is in the second or greater benefit period, enter information into the electronic medical record (EMR) to generate the correct certification date.
- Check Medicaid eligibility for hospice.
Required Skills & Qualifications:
- A bachelor’s degree in nursing, a master’s degree in health care, or a related field is preferred.
- Graduate of an accredited nursing school with current licensure to practice professional nursing in the State of Oregon.
- At least two years experience in health care.
- Excellent assessment, problem-solving skills, and nursing skills per competency checklist.
- Strong clinical judgment and patient triaging skills.
- Efficient time management with minimal oversight.
- Proficiency with Adobe Acrobat, Microsoft Word, and Microsoft Outlook.
- Ability to learn and effectively utilize a large array of different computer programs and platforms.
- Ability to navigate between multiple software systems and programs concurrently, often on the phone.
- Positive phone interaction and customer service.
- Ability to pass a background test including MVR, drug screen, and TB test.
- Ideal candidates will possess 1-2 years of home health or hospice experience.
- Valid CPR Certification.
- Field workers must have current automobile insurance, a valid Oregon driver’s license, and reliable transportation.
- Ability to work independently and collaboratively within an interdisciplinary team.
- Compassion, empathy, and dedication to patient care.
Company Perks:
- We offer two medical, dental, and vision plans; insurance starts on the 1st of the month following the hire date!
- Generous Paid time off.
- $25,000 life insurance policy.
- Short and long-term disability.
- 403b retirement savings with employer match, no vesting required!
- Employee Assistance Program
- Voluntary benefits: Legal Shield, AFLAC & MASA Transportation.
Salary : $40 - $56
