What are the responsibilities and job description for the Fraud Investigator position at Partnership Employment?
Responsibilities include, but are not limited to:
- Open and manage cases for all fraud types and any suspected or confirmed fraudulent activity reported by bank employees, customers, or other persons, in the FRM case management system.
- Prepare Suspicious Activity Reports in compliance with applicable regulations.
- Collaborate with members of FRM to assist with the successful completion of various fraud related investigations and tasks.
- Review surveillance systems and extracts photos for use by bank and/or law enforcement personnel.
- Maintain knowledge and/or proficiency regarding numerous Bank records and systems, fraud detection systems, and industry best practices and standards.
- Use records of outside agencies to facilitate investigations including credit bureau records, police, and court records.
- Review internal reports and documentation to detect suspicious activity or transactions.
- Collaborate with AML/BSA, Auditing, Human Resources, Legal, Risk Management and other Departments.
- Conduct interviews of employees and other witnesses.
- Attend criminal and civil court proceedings as necessary to complete the prosecution of cases.
- Counsel employees and customers regarding fraud and best practices.
- Conduct fraud related training.
- Interact with collection agencies and attorneys.
- Act as a liaison between the bank and all branches of law enforcement, bank peer groups, and community organizations.
- Prepare Security Alerts and Advisories.
- Participate in a rotating on-call schedule for after hours Fraud Risk events.
- Perform duties related to Fraud Risk events, after hours and on weekends.
- Submit recommendations to the Director of FRM on various fraud-related topics to identify pertinent issues and drive implementation of enhanced procedures within FRM and across the enterprise.
Salary : $80,000 - $95,000
