Community Health Needs Liaison

Overview

In collaboration with departmental and organizational leadership, supports the organization’s Population Needs Assessment activities through active and meaningful engagement in identified community workgroup and initiatives. On behalf of the health plan identifies and supports, key strategic activities and interventions that support alignment of collective agency efforts that promote and support efforts to encourage member health outcomes.

Responsibilities

• Works collaboratively with leaders and community partners in the development of thehealth plan’s Population Needs Assessment (PNA) through active participation in theLocal Health Department’s Community Health Assessment (CHA) and/or CommunityHealth Improvement Plan (CHIP) processes.
• Helps to develop, track, and monitor the health plan’s shared goals with the LocalHealth Department’s Community Health Improvement Plan (CHIP).
• Conducts outreach and engagement to build relationships with stakeholders including,but not limited to: Local Health Departments, hospitals, providers, community-basedorganizations (CBOs), education agencies, grass roots organizations, and other externalpartner agencies
• Fosters positive working relationships with providers, members, and/or communitystakeholders to promote organizational objectives and mission.
• Conducts research to gather information on identified community gaps, needs and/oravailable resources.
• Participates in internal and external workgroups that address health equity and/or healthdisparities
• Makes recommendations for activities that promote alignment across multi-sectororganizations and agencies
• Shares and presents qualitative and quantitative data with a variety of stakeholdersincluding, but not limited to: Partnership leadership, Local Health Departments,hospitals, community stakeholders, and/or members
• Provides community resources and education at community collaborative meetings andcommunity events as assigned, including education on Partnership benefits, services,updates, wellness programs, and current regulations as applicable in support of improvingthe health and wellbeing of PHC members.
• Maintains an active working knowledge of regulatory and/or accreditation requirementsrelated to DHCS and NCQA Population Needs Assessment activities and serves as asubject matter expert.
• Assists the department in completing the Population Needs Assessment process forDHCS auditing and/or NCQA survey processes
• As assigned, supports the health plan’s requirements and activities under applicablememorandum of understanding (MOU) with provider/community partners.
• Works with organization’s health educators to identify appropriate member educationalmaterials to share with community partners, providers, and members.
• Performs other duties as required.

Qualifications

Education and Experience

Bachelor’s Degree in Public Health, Community Health or relatedfield. Master’s degree preferred. At least two (2) years of experience inpublic health. Experience in a managed care and/or working withMedi-Cal population preferred.

Special Skills, Licenses and Certifications

Must have excellent verbal and written skills. Experience in working with diverse and/or community groups. Experience public speaking and/or presenting materials to a variety of audiences. Valid California driver’s license and proof of current automobile insurance compliant with Partnership policies are required to operate a vehicle and travel on company business. Bilingual skills in Spanish, Tagalog, or Russian are preferred.

Performance Based Competencies

Excellent written, verbal, and interpersonal communication skillsincluding the ability to express oneself clearly and concisely whenproviding service to internal departments, members, providers andoutside entities over the telephone, in person or in writing. Ability tounderstand, analyze, and operationalize regulatory requirements.Ability to analyze and interpret data. Proficiency in community basedprograms and/or county public health services.

Work Environment And Physical Demands

Occasional travel required up to 25%. Ability to use a computerkeyboard. Ability to prioritize workload and function effectively withfrequent interruptions and direction from multiple team members.More than 50% of work time is spent in front of a computer monitor.Must be able to lift, move, or carry objects of varying size, weighingup to 10 lbs

All HealthPlan employees are expected to:

• Provide the highest possible level of service to clients;
• Promote teamwork and cooperative effort among employees;
• Maintain safe practices; and
• Abide by the HealthPlan’s policies and procedures as they may from time to time be updated.

HIRING RANGE:

 $85,173.51 - $106,466.89

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform.  The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.

Salary : $85,174 - $106,467