Food and Beverage Supervisor

Job Description

Supervise all Food and Beverage team members to ensure they have the skills, resources and support to deliver excellent guest service. Ensure that all company service and operating standards are met and that all local, state and federal laws are observed.

GENERAL :

• Assist the Departmental Managers in planning work schedules and assigning locations to team members
• Monitor team member activities to ensure maximum operating efficiency
• Handle guest complaints that cannot be handled by Food and Beverage employees
• As required assist in the hiring, orientation, and training of Food and Beverage employees. Ensure all relevant staff are RAMP certified
• Ensure all job descriptions, check lists and other departmental documentation are kept current and are issued to Food and Beverage employees before they begin their first shift
• As required by managers, evaluate Food and Beverage staff and consistently document positive and constructive feedback
• Maintain an up to date knowledge of Company events and promotions and ensure Food and Beverage employees are briefed accordingly
• Maintain labor turnover records and assist managers in achieving annual targets. Report any prevailing trends to Food and Beverage Management
• Maintain all Mystery Shop data and achieve annual targets relating therein. Use the information to improve service, train and counsel employees and adjust policies
• Provide counseling to all Food and Beverage employees on an as-needed basis
• Ensure all hygiene rules are observed in the kitchen, dining areas and bars. Pay particular attention to the preparation and storage of food
• Supervise cleaning of facilities and equipment : inspect dining rooms, kitchens and bars plus all related equipment for cleanliness
• Perform all other duties as assigned

BEVERAGE :

FOOD :

We are proud to be an EEO / AA employer M / F / D / V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Experience and Skills

Job Benefits

Company Benefits include (please note that some are reserved for Full Time Team Members only) :

Medical / Dental / Vision after 90 days of continuous full time service

Paid Time off (Vacation, Sick, Holidays)

401K with partial company match (after 6 months of employment - both FT and PT)

Short and Long Term Disability (after a qualifying period)

Employee Dining Room

Free Uniforms and Parking

Brightfunds Match program

Team Member Assistance Fund

Tuition Reimbursement

Appreciation and Celebration Events

Fun Company Swag

This is not a comprehensive list of benefits offered.