Fleet Manager

POSITION DESCRIPTION

Title: Fleet Manager

Reports to: Operations Director

Summary: Lead and manage assigned group of drivers

Major Duties:

• Demonstrate ownership for assigned board of drivers through observable behaviors and actions.

Adjust activities to meet the changing business challenges.

• Meet required performance levels on Key Performance Indicators, including Miles, Active Rate,

Retention, Service and Fuel Compliance.

• Perform complex clerical and analytical tasks requiring a thorough knowledge of departmental and organizational policies and procedures, including multitasking and being a strong independent worker.
• The role is all about execution. Must consistently demonstrate attention to detail on start of day, end of day, utilization, service, meeting deadlines for random drug screens, physicals, and other items. Must appropriately hand off open items to support shift before leaving for the day.
• Maintain the utmost professionalism in communications with drivers and other PTL team members.
• Establish Business Partnerships with all assigned drivers. Get to know each other, understand the driver’s expectations and share the FM’s expectations.
• Continuous improvement. The position requires an ongoing commitment to improve results through the business partnership (relationship) with the drivers. Improvement areas include miles, retention, safety, service and fuel performance.
• Coach and mentor drivers using the Three Key Principles. Confront unacceptable performance and use the Performance Improvement Process when required.
• Effectively escalate issues to mitigate problems and keep your fleet moving. Examples are planning or maintenance issues.

Job Requirements/Work Area Conditions:

Education: High school diploma required; some college experience preferred
Experience: Entry level

Special Skills: Interpersonal skills. Organizational skills to maintain work load and follow up

amid constantly changing priorities. Analytical skills. Communication skills

Physical: Keyboard/computer and telephone use
Environmental: Office

WORKER ATTRIBUTES

Leadership – The skills, behaviors and commitment to responsibly manage a group of employees.

• Proactivity: Ability to anticipate issues and act before the issues impact the business. Leaders are self-activating and self-managed.
• Emotional Maturity: Leaders are required to constantly challenge themselves and seek improvement. Feedback is expected to be received and acted upon with a positive attitude.
• Ownership: When seeking assistance, leaders are expected to approach others with some of their own proposals and prework done. It’s okay for leaders to ask for help but they must maintain ownership of the issue.
• Change: Ability to adjust to business changes with a positive attitude and the ability to lead others through change.
• Schedule: This is not an hourly position. Additional hours will be required at different times to get the job done without prompting from management. The position requires a rotational

Saturday shift to support the drivers through the weekend.

Knowledge - An organized body of information usually of a factual or procedural nature which, if applied, makes adequate performance on the job possible. A body of information applied directly to the performance of a function.

• Clerical: Knowledge of administrative and clerical procedures and systems such as Microsoft products, managing files and records, and other office procedures and terminology.

Skills - The proficient manual, verbal or mental manipulation of data or things. Skills can be readily measured by a performance test where quantity and quality of performance are tested, usually within an established time limit. Examples of proficient manipulation of things are skill in typing or skill in operating a vehicle. Examples of proficient manipulation of data are skill in computation using decimals; skill in editing for transposed numbers, etc.

• Clerical: Must be able to type.

• Talking: Must be able to clearly relay important instructions and ensure they’re understood.

• Listening: Giving full attention to what others are saying, taking time to understand the points being made, asking questions when appropriate and not interrupting at inappropriate times.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Time Management: Manage one’s own time and the time of others.
• Coordination: Adjusting actions in relation to others' actions.
• Service Orientation: Actively looking for ways to help people.
• Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
• Operation and Control: Controlling operations of equipment or systems.

Ability - The power to perform an observable activity at the present time. This means that abilities have been evident through activities or behaviors that are similar to those required on the job, e.g., ability to plan and organize work. Abilities are different from aptitudes. Aptitudes are only the potential for performing the activity.

• Planning: Plan, organize and prioritize work.
• Data and Research: Gather facts and communicate findings.
• Interpersonal communication: Written and verbal expression and clarity.
• Problem Sensitivity: The ability to anticipate or recognize problems.
• Multi-tasking: The ability to shift between two or more activities or sources of information.
• Relator: Able to build lasting bonds with a wide variety of personality types.

Performance Dimensions - Performance dimensions are traits or characteristics used to describe observable workplace behaviors. They provide a framework for managers and employees in which performance can be discussed and evaluated.

• Service and Sensitivity: Actions that indicate a consideration for the feelings and needs of others. Responsiveness to the needs of drivers, internal and/or external customers.
• Listening: Ability to extract information in oral communication. Actively makes an effort to pay attention and hear what someone is saying.
• Oral and Written Communication: Effective expression in individual or group situations

(includes gestures and non-verbal communications). Effective expression of thoughts and messages in a written format (includes clarity, grammar, spelling, conciseness, etc.). Ability to address and confront issues with other PTL team members when needed.

• Planning and organization: Establishing a course of action for self and/or others to accomplish a specific goal: Prioritizing responsibilities and organizing efforts to ensure the timely completion of daily responsibilities, projects, etc.
• Judgment: Making rational and realistic decisions which are based on logical assumptions and which reflect factual information and consideration of company's mission and resources.
• Stress Tolerance: Stability of performance under pressure and/or opposition.
• Team player: Actions are consistent with overall corporate goals and objectives. Ability to work with others. Facilitates and supports cooperative actions. Listens to, and respects, other's contributions. Willingness to express ideas, opinions, and share information.

Paschall Truck Lines, Inc is an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Ability to Relocate:

• Murray, KY 42071: Relocate before starting work (Required)

Work Location: In person