What are the responsibilities and job description for the Amazon Ecommerce Specialist position at Pasona N A, Inc.?
Job Title: Amazon Ecommerce Specialist
Pay Range: $70 - 90K (DOE) Bonus
Work Style: Hybrid (4 days office)
(Office Location: Torrance, CA)
◆Position Overview: An Amazon Ecommerce Specialist is responsible for overseeing and managing the day-to-day operations of an Amazon seller account. This includes optimizing product listings, managing inventory, handling customer service inquiries, and ensuring a seamless process for order fulfillment. The specialist will use Amazon’s Seller Central platform to drive sales, improve product rankings, and maximize profits.
◆Key Responsibilities:
Product Listing Management:
- Create and optimize product listings to improve visibility and sales.
- Ensure product descriptions, titles, and images are accurate and compelling.
- Conduct keyword research and implement SEO strategies to enhance product listings.
Inventory Management:
- Monitor inventory levels to prevent stockouts or overstock situations.
- Work with the team to replenish stock in a timely manner.
- Track and manage inventory across multiple Amazon fulfillment centers.
Order Fulfillment & Shipping:
- Oversee order processing, ensuring that orders are fulfilled on time.
- Work with Amazon’s fulfillment centers or handle FBA (Fulfilled by Amazon) logistics.
- Ensure shipping processes comply with Amazon’s policies and customer expectations.
Customer Service:
- Respond to customer inquiries and resolve issues related to orders, returns, or refunds.
- Manage customer feedback and reviews to maintain a high seller rating.
Sales Performance & Analytics:
- Track and analyze sales data and create a monthly report
- Monitor and optimize advertising campaigns.
- Monitor market trends to identify future opportunities
◆Qualifications
- Previous experience managing an Amazon seller account (FBA or FBM).
- Experience with Amazon SEO, keyword research, and product optimization
- Ability to analyze data
- Basic customer service skills to maintain positive relationships with customers
◆Preferred Skills:
- Proficiency in the Japanese language preferred but not necessary
To apply, please send your resume to ydoro@pasona.com
Salary : $70,000 - $90,000
