What are the responsibilities and job description for the Customer Engagement Associate position at Pass Pest Control?
Are you a friendly, organized, and detail-oriented person who loves helping others? Join our locally owned pest control company as a Customer Engagement Associate and become a key part of our growing team!
Why Join Us?
Friendly, family-oriented work environment, competitive pay & benefits, and work with a team that truly cares about customers and the community
What You’ll Do:
Answer and handle customer inquiries with professionalism and care; schedule service appointments and assist with technician routes; maintain customer records and process payments; and provide helpful solutions and expert support to customers; as well as assist with customer collections
What We’re Looking For:
Strong communication and customer service skills; ability to multitask and stay organized in a fast paced environment; basic computer skills (experience with scheduling software is a plus!); and a positive attitude and a willingness to learn.
If you're ready to work in a dynamic environment where you can make a real impact, we’d love to hear from you!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 2 years (Preferred)
- general office: 2 years (Preferred)
Work Location: In person
Salary : $17 - $19