What are the responsibilities and job description for the Boarding/Daycare Assistant Manager position at Passion for Paws Veterinary Clinic, Boarding and...?
Job Description
Passion for Paws is poised for growth, but we need an assistant manager to support our management team along the way. Because we are known for exceptional customer experiences, we are looking for an assistant manager who can be the face of our company, providing attentive service at every turn. Our ideal candidate will be well-versed in all areas of business, with specialized skill in interviewing, scheduling, delegating, and motivating for team building. He or she will be an inspiring team member ready to ensure productivity and quality performance to achieve our long-term company vision.
Objectives of this Role
- Gain a complete understanding of specific goals, objectives, and audiences
- Help build a well-developed and high-performing team that works together collaboratively.
- Collaborate with the team to ensure the company is providing consistently excellent products and service, and that the environment is inviting
- Monitor performance and report on progress
- Adhere to department policies and procedures
- Daily and Monthly Responsibilities
- Partner with senior manager to ensure quality customer service and supervise a team with diverse talents and responsibilities
- Meet regularly with management to report and plan strategic plans for team objectives
- Manage controllable expenses and supplies
- Fill in for senior management in their absence and coordinate schedules, inventory, and supplies
- Monitor customer and client satisfaction, and quality assurance, reporting any problems, accidents, unsafe conditions, or equipment trouble to management
- Track performance and conduct employee reviews
Skills and QualificationsPreferred Qualifications
- High school diploma or GED
- Proven experience in retail or corporate management roles
- Strong leadership, communication, and collaboration skills
- Experience conducting performance reviews
- Comfortable leading team-building initiatives
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
Experience:
- Management: 1 year (Required)
Ability to Relocate:
- Madison, WI 53719: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20