Job Description
Job Description
Description :
This is an on-site opportunity that must be based out of San Diego, CA.
The right candidate MUST have MSP experience (ideally supporting healthcare clients) and 8 years of progressive consultation experience
Grow your IT career with us!
- Do you enjoy developing projects and problem solving?
- Do you want to surround yourself with passionate, knowledgeable IT experts?
- Are you a strong communicator who thrives when helping others?
- Are you looking for a company that values its employees and its culture?
This could be a good fit for you - and for us!
Path Forward IT (PFIT), a Blue Alliance company, is a national IT services provider with origins in healthcare IT. Since 2002, Path Forward IT has been troubleshooting, architecting, migrating, protecting, and securing IT environments for healthcare practices and businesses across a multitude of high-impact industries. At Path Forward IT, we are looking for the right person to fill the role of IT Strategic Partner whose primary responsibility is to be a key role in service delivery offering to our clients. As a member of our strategy team, an IT Strategic Partner works closely with clients to understand their business needs and how technology can help them best achieve their needs. The IT Strategic Partner also works closely with internal teams to ensure the client is aligned with the best practice standards through technical business reviews and infrastructure improvement projects. The overall goal of this role is to help clients decrease business risk, decrease downtime, and increase productivity.
Important Attributes for a PFIT IT Strategic Partner :
Serve as a strategic partner for clients, building strong relationships and providing guidance, strategic consultation, and account management support.Serve as a key point of contact for client decision-makers and leadership, including engaging as a leader in incident response and outages.Develop and maintain strong business relationships with client decision-makers.Educate clients on industry trends, emerging technologies, and best practices.Collaborate with various departments to identify, recommend, develop, implement, and support cost-effective technology solutions for clients.Communicate IT risks to stakeholders, ensuring regulatory and cybersecurity compliance across all projects and services.Develop and manage IT budgets, aligning them with client goals and objectives, and forecast, track, and report on client IT spend and budget both internally and externally.Develop and implement strategic IT initiatives that align with the client’s business objectives and the company’s best practices.Serve as a key point of contact for client decision-makers and leadership, including engaging as a leader in incident response and outages.Use Microsoft Office products (Word, Excel, PowerPoint), ITSM, RMM, and other tools to collect data and corresponding reports for both internal and client-facing activities.And of course, your technical skills! This should include :
Strong knowledge of hardware, software and networking conceptsStrong knowledge of Windows environmentsMicrosoft Office 365 SuiteITSM, RMM and other tools for data collectionSoftware as assignedAs a PFIT IT Strategic Partner, we’re counting on you to :
Assist the client in the creation of common IT governance and strategic planning documents and reports (ie. IT Strategic Plan, Business Impact Analysis, Disaster Recovery Plan, Business Continuity Plan, Incident Response Plan, IT Policy Manual) and review these documents with the client annually.Provide support and oversight for the continuous delivery of IT services, review service level agreements with clients, and monitor IT systems performance.Proactively identify opportunities for clients to leverage new technologies and drive business value through IT.Lead the IT strategic planning process, fostering innovation, planning projects, and negotiating resource allocation.Maintain positive rapport and trust with all clients.Support or manage vendor relationships and annual vendor audits.Communicate effectively and respond to client requests quickly.Ensure key stakeholders understand IT risks, long term strategic vision, and partnership with the companyMeet quarterly goals aligned with OKRsKeep current with trends and issues in the IT industry, including existing technologies and prices and identify corresponding opportunities.Why would You want to work with Us?
Being part of the Path Forward IT team, a Blue Alliance partner, means more opportunities to learn and grow professionally, with access to hundreds of peers and specialists across the country. Working within the Blue Alliance family provides the best of both worlds – the small team feel and client interactions of a local MSP with the resources and opportunities of a world-class, global IT firm.
Benefits of working at Path Forward IT :
Be part of a fun, awesome team9 paid holidays401K Retirement with matching contributionsExcellent medical, vision and dental insuranceLife insurance and disability insuranceCell phone stipend3 weeks PTOTop Reasons our Employees Love Being Part of the Blue Alliance Family :
Entrepreneurial CultureFast-paced Flow, with a Variety of ProjectsCollaborative Work EnvironmentTraining & CertificationsCareer Growth OpportunitiesReady for the next step? The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should click to submit their resume and application above.
Please be advised we, Path Forward IT, participate in E-Verify.
Requirements :
