What are the responsibilities and job description for the RECEPTIONIST/SECRETARY/BILLING CLERK position at Pathways Behavioral Services?
RECEPTIONIST/SECRETARY/BILLING CLERK - Monday-Thursday, Half-time (32 hr per week) position at our Fredericksburg office.
Who we are and what we stand for:
Founded in 1967 to serve clients solely in Black Hawk County, Pathways has expanded in the years since to offer comprehensive substance use, mental health, and problem gambling treatment and prevention services to people in six northeast Iowa counties – Bremer, Buchanan, Butler, Chickasaw, Grundy, and Black Hawk. Our staff includes counselors, nurses, technicians, community educators, wellness coaches, receptionists, billers, BHIS workers, peer support specialists, care navigators, and more. Pathways is CARF-accredited and a Certified Community Behavioral Health Clinic. Pathways’ skilled and dedicated staff work together to improve and enrich the lives of individuals and families in our communities. Pathways utilizes holistic approaches to prevention and treatment.
Why our staff love it here:
Pathways offers a fun, collaborative, and team-oriented atmosphere. Benefits included regular raises and bonuses, health/dental/vision insurance, flexible spending account, health savings account, retirement matching, an employee assistance program, paid training, licensure/certification reimbursement, and mileage reimbursement. Pathways was a 2022 Employer of Choice (WCF Courier). Current employees nominated the agency for this honor in recognition of Pathway’s flexible, compassionate, and staff-oriented leadership and policies. Pathways also offers paths for promotion and opportunities to further education and seek advanced degrees. Pathways boasts many long-term employees; 40% of our staff have been with Pathways 5 years.
The ideal candidate will:
Collects and distributes mail and messages.
Answers telephone and directs callers to destination.
Make client appointments, answers inquiries, and update demographics as needed
Interview clients and secures financial information and third-party releases.
Check client Insurance / Medicaid eligibility monthly and change client information on the computer if necessary.
Type memos, correspondence, reports and other documents
Enters cash receipts and charges, updates account receivable information on the computer.
Other Job duties as assigned.
Associates degree or equivalent training or one-year related experience needed.
Client billing experience preferred.
Job Type: Part-time
Pay: $17.62 - $19.94 per hour
Expected hours: 32 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $18 - $20