ACT Team Service Coordinator

Assertive Community Treatment (ACT)  Service Coordinator, Windham County - $3000 Hiring Bonus Available*

The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health services through ongoing supportive social work.

The Role:  Service Coordinators are members of the interdisciplinary team who provide flexible, compassionate, community based services that are designed to promote the stability, recovery, and community reintegration of individuals who experience mental health challenges, histories of homelessness, and may also have challenges around substance use. Service Coordinators function as integral members of Pathways’ Assertive Community Treatment (ACT) team which utilizes an interdisciplinary staff to serve a combined caseload of clients and communicates with community partners.

Available Positions: 1

Location: Windham County, in person

Schedule: Full Time, 35-40 hours per week

Application Requirements:

A Cover Letter and Resume are required with your application.

Responsibilities:

• Engage in relationship building/rapport building with clients and provide service from a “Choice” perspective as well as client centered, harm reduction, and strengths based approaches. 

• Provide one to one support and counseling on life skills, housing concerns, and health maintenance, including such tasks as medication support, housekeeping, and assisting clients to manage their monies, including preparing budgets with clients and computing expenses. 

• Assist clients in navigating the housing path including viewing units, assistance with moving in, life skill development, landlord/client disputes, etc. 

•  Coordinate and monitor referrals to community services, and advocate for client participation in them; manage contacts with outside agencies and act as client liaison where indicated 

•  Develop a working knowledge of relevant community resources and demonstrate a willingness to explore new or unfamiliar resources as necessary

• Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee’s manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid.

• Other Duties as assigned

Qualifications:

•  Ability to work within a Housing First, client centered, harm reduction framework 

• Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other marginalized populations.

• A good understanding of the issues facing persons with mental health challenges or substance use issues, particularly as related to meeting basic needs of food, clothing, shelter and advocacy. In particular, knowledge of the criminal justice system and how it impacts individuals with mental illness is valuable 

•  Excellent independent problem solving skills and demonstrated ability to intuitively approach challenging situations

• Valid driver’s license, a reliable personal vehicle available for work purposes and current automobile insurance required 

• Willingness to self-reflect, learn, and practice new ways of being in relationships

• Risk and discomfort tolerance

Compensation:

• $20-$21 starting; with up to 8.5% increase available after 1 year employment

• $3000 Hiring Bonus Available*

*Hiring Bonus will be paid after successful completion of 60 day introductory period

Benefits:

• Medical, dental and vision insurance

• Long Term Disability/Life Insurance

• Paid Time Off (accrual of 210 hours per year to start)

• 9 Paid Holidays Annually

• 403(b) Retirement Savings Plan

• Employee Assistance Program

• Employee Wellness Reimbursement Program

• Longevity Recognition Rewards

• Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support

 It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.  Pathways Vermont is committed to a diverse workplace that reflects the communities we serve, and is particularly interested in receiving applications from a broad spectrum of people including people with military experience, individuals with disabilities, and people of color. 

Compensation details: 20-21 Hourly Wage