What are the responsibilities and job description for the Donor Development Manager position at Pathways Youth & Family Services, Inc.?
Job Summary
The Donor Development Manager will lead efforts to identify, develop, cultivate, and grow Pathways’ fundraising efforts and donor relationships while spearheading impactful campaigns and events. This Donor Development Manager will oversee a portfolio of individual, corporate, and foundation donors, ensuring long-term engagement and achievement of revenue goals. The ideal candidate will bring passion and a proven track record of fundraising success, exceptional relationship management skills, and the ability to strategize and execute campaigns that align with Pathways’ mission. The position reports to the Chief Financial Officer.
Essential Duties
Donor Cultivation and Stewardship
Supervises: Development Associate.
Work Hours: Full-time, working a minimum of 40 hours per week (including late hours and/or weekends as needed).
Classification: Exempt.
Education & Experience
With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, crawling, frequent sitting, standing and walking, may be required for long periods of time and may involve climbing stairs, walking up inclines, and on uneven terrain. Additional physical requirements may include, frequent lifting and or moving up to 25 pounds.
The Donor Development Manager will lead efforts to identify, develop, cultivate, and grow Pathways’ fundraising efforts and donor relationships while spearheading impactful campaigns and events. This Donor Development Manager will oversee a portfolio of individual, corporate, and foundation donors, ensuring long-term engagement and achievement of revenue goals. The ideal candidate will bring passion and a proven track record of fundraising success, exceptional relationship management skills, and the ability to strategize and execute campaigns that align with Pathways’ mission. The position reports to the Chief Financial Officer.
Essential Duties
Donor Cultivation and Stewardship
- Proactively seek and connect with potential donors and supportive relationships.
- Build and maintain strong relationships with individual and corporate donors.
- Establish and nurture a network of community relationships, representing Pathways and uncovering new donor and support opportunities.
- Develop tailored stewardship plans to enhance donor engagement, retention, and contribution levels.
- Plan and execute prospective donor introduction meetings and involve executive leaders as appropriate including donor cultivation and stewardship meetings as well.
- Collaborate with leadership and board members to cultivate high-value donor relationships.
- Serve as the primary point of contact for donor inquiries and communications.
- Develop and implement fundraising plans to meet annual and long-term revenue goals in ciollaboration with executive leaders. Lead major fundraising initiatives, including annual appeals, targeted campaigns, and capital efforts.
- Identify and secure new revenue opportunities by expanding the donor base and strengthening existing partnerships.
- Travel to each Pathways location as appropriate.
- Spearhead the planning and execution of fundraising campaigns and events including donor appreciation events.
- Collaborate with the development and communications teams to maximize the impact of campaigns and events.
- Incorporate data-driven insights to improve campaign performance and donor participation.
- Maintain accurate donor records using CRM tools, tracking interactions, donations, and engagement metrics.
- Identify and report results, strengths and obstacles of fundraising and donor development efforts while providing solutions and working collaboratively with executive leadership.
- Regularly analyze and report on fundraising progress, donor retention rates, and campaign/event outcomes.
- Use data analytics to inform strategy and adjust tactics for optimal results.
- Work with internal teams to align fundraising efforts with organizational goals and mission impact.
- Partner with the Executive Leadership to explore innovative approaches to donor engagement.
- Collaborate with the Development and Communication Departments in creating strategies for year-end giving, peer-to-peer campaigns, and other revenue-enhancing initiatives.
Supervises: Development Associate.
Work Hours: Full-time, working a minimum of 40 hours per week (including late hours and/or weekends as needed).
Classification: Exempt.
Education & Experience
- Bachelor’s degree in Nonprofit Management, Business Administration, Communications, or a related field.
- 5 years of proven experience/background in donor development, fundraising, event planning, nonprofit development or similar role
- Demonstrated success in meeting or exceeding revenue goals and leading fundraising campaigns
- Exceptional relationship-building and interpersonal skills.
- Proven ability to manage and coordinate team projects while effectively handling multiple priorities.
- Strong written and verbal communication skills, including experience with donor appeals and campaign creation.
- Excellent organizational and project management abilities with a keen attention to detail and accuracy.
- Proficiency with donor management systems (e.g., Salesforce, Raiser’s Edge) and data analytics tools.
- Strategic thinker with a collaborative, solution-oriented approach.
- Strong computer proficiency, including experience with internet research, email communication, office productivity tools such as Microsoft Office Suite and Google Workspace, and design and marketing platforms.
- Proficiency in producing print and digital development and outreach materials in collaboration with team members and vendors. Craft compelling donor appeals and campaign materials that inspire giving across various platforms.
- Enthusiastic, takes initiative and demonstrates strong follow-up skills
- Proof of valid Texas Driver’s License (Type C) and at least three years driving
- Access to reliable transportation.
- Proof of valid/current auto insurance.
- Cleared motor vehicle driving record.
- Three employment references.
- Cleared background check and signed affidavit.
- Cleared tuberculosis (TB) test results (current within 12 months prior to employment).
- Cleared drug test.
- Working cellular telephone at all times.
- Ability to work flexible hours, including evenings and weekends when necessary.
With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, crawling, frequent sitting, standing and walking, may be required for long periods of time and may involve climbing stairs, walking up inclines, and on uneven terrain. Additional physical requirements may include, frequent lifting and or moving up to 25 pounds.