What are the responsibilities and job description for the Site Supervisor position at Patient Engagement Advisors?
Patient Engagement Advisors (PEA) is seeking a full time Site Supervisor to work onsite at AdventHealth Carrollwood (Tampa).
Schedule: Monday - Friday 8:00 AM-5:30 PM onsite at AdventHealth Carrollwood.
Job Details:
The Site Supervisor is responsible for providing onsite leadership. This includes managing the day-to-day operations, supervising Transition Specialist team members, and establishing / fostering strong working relationships with client site leadership.
The Site Supervisor is responsible for providing onsite leadership. This includes managing the day-to-day operations, supervising Transition Specialist team members, and establishing / fostering strong working relationships with client site leadership.
The goal of the Site Supervisor is to ensure successful operations at the site level, including, meeting/exceeding Key Performance Indicators (KPIs), ensuring team members are equipped with the resources and coaching / mentoring necessary to be successful in their role at PEA, and developing strong relationships with hospital leadership and stakeholders.
Supervisory responsibilities include:
- Managing the team schedule.
- Supervising overall workflow efficiencies.
- Interviewing and onboarding new team members.
- Managing team member performance and providing performance-based feedback including performance reviews and disciplinary action.
- Ensuring the team has all necessary tools to effectively perform job duties.
Tasks performed by Transition Specialists in PEA’s program include:
- Scheduling patient’s follow-up appointments
- Scheduling patient’s transportation as needed
- Delivering discharge prescription medications to patient’s bedside
- Assisting patients with medication affordability
- Coordinating home meal delivery service for patients
- Connecting patients to community resources as needed
Requirements:
- High School Education or equivalent required
- 2 years of management or supervisory experience strongly preferred
- 6 months of pharmacy technician or 1-year medical assistant / patient care technician / patient care coordinator / clinic front desk associate / nursing assistant / home health aide / other healthcare or medical experience required
Key attributes for success in this role include strong communication skills and the capacity to work with patients, physicians, pharmacists, case management, and retail personnel with genuine care and empathy.
About PEA:
At Patient Engagement Advisors we’re changing the way health care is delivered – one patient engagement at a time. If the opportunity to participate in influencing the future of healthcare captures your imagination, we would like to hear from you!
At Patient Engagement Advisors we’re changing the way health care is delivered – one patient engagement at a time. If the opportunity to participate in influencing the future of healthcare captures your imagination, we would like to hear from you!
Come join our growing team where we empower our team members to "know the patient" ultimately to improve the patient's experience and clinical outcome.
PEA Honors and Awards:
- Recognized three years in a row as one of the fastest growing companies in America by Inc. Magazine.
- Awarded by The American Business Awards for technology innovation.
- Recognized in “Most Innovative Companies to Watch” by Silicon Review.
Competitive salary and benefits (including Health, Dental, and Vision Insurance, Paid Time Off, 401k, Tuition Reimbursement, Flex Spending Account, and more)