What are the responsibilities and job description for the Cash Management Team Lead position at Patient First?

The responsibilities of this job include, but are not limited to the following :

Overseeing the daily posting of payments received through various channels (checks, electronic payments (EFT), credit card transactions, etc.);
Assisting staff with daily operations;
Regularly reconciling posted payments with bank statements and financial records; including balancing Monthly Credit Card payments;
Investigating and resolving discrepancies between posted payments and accounts receivable records;
Testing new collection solutions;
Monitoring team performance and productivity, providing feedback and conducting regular performance scorecard reviews;
Developing and implementing training programs for team members to enhance skills and knowledge related to cash posting and refunds;
Assisting with team communication, providing updates, resolving issues, setting goals, and maintaining standards;
Communicating with third-party payers, such as insurance companies, to obtain missing remittances;
Assisting other Team Leads with audit functions and other responsibilities as needed;
Reporting errors related to postings, account adjustments, and payments, and providing data to the Accounts Receivable Manager;
Monitoring monthly collections checklist.

Minimum education and professional requirements include, but are not limited to, the following :

High school graduate or equivalent;

At least one year of medical billing experience (preferred);

Prior experience in cash / payment posting, accounts receivable, or a related role (preferred);

Knowledge of electronic remittances (i.e., 835 files) and working with clearinghouses (preferred);

Supervisory experience is preferred;

Ability to work in a fast-paced environment and manage multiple priorities effectively;

Proficiency in Microsoft Word and Excel;

Ability to prioritize and multi-task;

Good interpersonal and analytical skills).

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