What are the responsibilities and job description for the OCCUPATIONAL HEALTH ACCOUNTS RECEIVABLE SPECIALIST I position at Patient First?
Patient First is accepting applications for
Occupational Health Accounts Receivable Specialist I
in the King Of Prussia, PA area. Patient First provides a friendly work environment that promotes a team-oriented philosophy.
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
The responsibilities of this job include, but are not limited to the following :
Reviewing the status of accounts for OH clients as assigned;
Conducting outreach to employers, insurance companies, Third-Party Administrators (TPAs), and patients via telephone and email to determine the status of claims and invoices and the steps necessary to complete for reimbursement;
Conducting research into accounts with remaining balances and taking the necessary actions to achieve resolution;
Re-filing or re-invoicing the appropriate responsible party for the amounts owed;
Ensuring courteous and professional communication with all parties;
Documenting efforts accurately and following up to ensure outstanding accounts are worked to completion and in a timely manner;
Communicating effectively with the employer, insurance company, and TPA to understand the reasons for past due balances and identify solutions to prevent accounts from reaching this status;
Working within OH to ensure information gathered is properly updated onto Industrial Client (IC) accounts as appropriate;
Ensuring all Health Insurance Portability and Accountability Act (HIPAA) issues are addressed immediately and proper notifications are made to appropriate parties;
Processing credit card payments while ensuring all compliance protocols are followed;
Ensuring all productivity goals including the number of calls made and accounts worked daily are achieved on a consistent basis;
Communicating trends or issues to the OH AR Supervisor;
Performing other duties as assigned;
Operating, using, and maintaining office equipment as trained.
Minimum education and professional requirements include, but are not limited to, the following :
Employee must be 18 years of age or older;
High school graduate or equivalent;
Experience working in outbound call center preferred;
Knowledge of AR, OH Services, and WC preferred;
Excellent verbal and written communication skills required;
Ability to prioritize and multitask;
Self-starter with the ability to work independently and achieve productivity goals;
Computer skills required, including Microsoft Office applications (e.g., Excel, Word);
Basic math and analytical / problem solving skills;
Must be able to sit for long periods of time (4 to 7 hours at a time). #INDHP
Patient First is an equal opportunity employer offering an excellent benefits package and competitive salary.
Job Type : Full-time
Benefits :
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule :
8 hour shift
Monday to Friday
Weekends as needed
Ability to Relocate :
King of Prussia, PA 19406 : Relocate before starting work (Required)
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