Operations Administrator

Are you deadline - driven, self motivated and MS office suite savvy? Are you experienced in handling tasks such a purchase orders, account payable activities, project scheduling and general office duties? Patriot Broadband Technologies is currently seeking a Operations Administrator at the Seven Valleys headquarters supporting teams and work across the nation.

As an Operations Administrator, you will be dealing with a large amount of customer interaction as well as internal collaboration. Administrative responsibilities include handling the purchase order process, accounts payable activities, project scheduling, and general office duties in support of the management team and field staff. The position will support growing needs in project management support, including change management, tracking costs, contract details, and support with billing. This growth role requires flexibility and adaptability with an interest in assuming additional responsibilities over time.

Essential Duties and Responsibilities:

Manage office correspondence, emails, and phone calls, ensuring prompt and professional responses

Performs data entry of various records into company software systems

Assist with researching and resolving routine administrative activities and identify and escalate issues when necessary

Processes purchase orders and invoices for team projects

Accounts payable activities to include investigation and follow-up as well as processing

Accounts receivable duties such as entering payments, handling cash receipts, following up on aging reports, and making calls on outstanding balances as necessary

Supports the fleet program by maintaining repair and registration records, and tracking inspection logs

Assists Patriot project managers with administrative support of change orders, budgets, and billing

Data entry of project management scheduling tasks in Patriots project database

Monitor job progress and send reminders for payments and contact customers when assigned

Assists with the onboarding of company subcontractors and assists with maintenance of subcontractor contracts

Communicate with clients and employees; respond to any queries or complaints

Undertake other basic bookkeeping tasks, issue invoices, statements, etc.

Take ownership of additional job duties and projects as assigned by the Patriot management team

Knowledge, Skills, and Abilities:

Must have a high school diploma or equivalent; college degree beneficial but not required

Minimum of two years of administrative experience required

Experience with office procedures and basic accounting principles

Intermediate to advance knowledge of MS office suite

Working knowledge of office devices, such as photocopier, printers, etc.

Deadline-driven, self-motivated, and technically savvy

Ability to work independently on multiple projects with minimal direction

Ability to be resourceful and proactive when issues arise

Excellent verbal and written communication skills, as well as always maintaining a positive and upbeat attitude

Superior time management

Strong attention to detail and organization skills

Ability to be flexible and take direction with ease, including changes to schedule and workflow priorities

Critical thinking skills: make assessments and provide solutions to problems

Superior customer service skills and a high level of professionalism

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time, with or without notice. Job Descriptions set forth position requirements and duties and are not intended to be contracts of employment between the Company and its employees.