What are the responsibilities and job description for the HVAC Service Technician/ Installer position at Patriot Plumbing, Heating, and Cooling?
Job Description
Job Description
At Patriot Plumbing, Heating & Cooling Inc., we make the search an easy one. Our employees matter to us as much as our customers, and our employee satisfaction matters!
Working with us means you’re treated as the individual you are, not just a number among hundreds.
Summary
This Individual is responsible for the installation, retrofit and repair of residential HVAC, utilizing knowledge of refrigeration theory, control systems, pipe fitting and structural layouts.
Job functions and duties – (other duties may be assigned)
- Responsible for servicing all HVAC products and equipment on assigned projects and ensuring customer satisfaction.
- Uses a variety of hand tools, following wiring schematics or installation manuals, to diagnose and repair units.
- Identifies, analyzes, diagnoses, and repairs systems and products at customers’ locations.
- Performs preventative maintenance, site surveys, replacement and modifications as needed or requested by customers.
- Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating on-site work as necessary.
- Maintains equipment by inspecting for signs of wear.
- Represents company by serving as a direct customer contact.
- Provides re-training and follow-up training at customer site.
- Provides sales leads to Estimator.
- Determines parts to order for repairs and timeliness of need.
- Documents work by completing paperwork on each job, including daily time, progress, and duration.
- Records parts, material, labor, subs, and other cost data per assignment and returns unused resources.
- Reads and interprets product specifications using his or her experience in working with building specifications, drawings, and designs.
- Studies industry literature, manuals, and training materials to continue developing a better understanding of the HVAC industry.
- Attends referred training programs designed to further working knowledge of the industry.
- Provides technical support to customers.
- Delivers parts to job sites, as necessary.
- This position may directly supervise the HVAC Field Technician Apprentices
- 2-5 years' experience
Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
Education and Experience
What we offer
Located in Wenatchee, WA
