What are the responsibilities and job description for the End User Support Technician position at Patriot Talent Solutions?
Job Details
Atlanta, GA | End User Support Technician | Full-time
We are actively recruiting an End User Support Technician for our client in Atlanta, GA. This is a contract opportunity that will require working onsite in Atlanta. In this role, you will be primarily responsible for hardware configuration and providing executive support. Must have strong problem-solving skills and the ability to work independently as well as part of a team.
Due to client request, candidates must be eligible to work in the United States without sponsorship.
Responsibilities:
Install, configure, and maintain computer hardware (primarily Dell laptops), including desktops, laptops, and peripherals.
Troubleshoot and resolve hardware issues promptly to minimize downtime.
Provide technical support to executives, ensuring their systems are always operational and efficient.
Assist with the setup and maintenance of conference room equipment and other executive meeting tools.
Perform regular system updates and maintenance to ensure optimal performance.
Maintain accurate records of all maintenance and repair work.
Collaborate with other IT team members to implement new technologies and solutions.
Ensure compliance with company policies and procedures regarding IT security and data protection.
Qualifications:
Associate's degree in information technology, Computer Science, or a related field.
Proven experience as a PC Technician or similar role; 2 years preferred.
Strong knowledge of computer hardware and peripherals.
Excellent troubleshooting and problem-solving skills.
Ability to work independently and manage multiple tasks simultaneously.
Strong communication and interpersonal skills.
Certifications such as CompTIA A , Microsoft Certified IT Professional (MCITP), or similar are a plus.
"Equal Opportunity Employer/Veterans/Disabled"
