What are the responsibilities and job description for the End User Support Manager (2879487) position at Tier4 Group?
Job Description :
One of our top digital banking clients has recently emerged as a spinoff from their parent company. Because of this, they need to bring on an End User Tech Lead whose primary focus will be to ensure their colleagues who choose a PC or Mac as their primary device, will be empowered in their day-to-day work! This will include implementing new technologies that can improve processes and further assist all business units, while maintaining current desktop and server infrastructure. You will build and assist support personal with training, ensuring that systems are reliable and available. This is a dynamic environment, where you’ll have abundant growth opportunities in a rapidly evolving and cutting-edge digital banking landscape! This is an ONSITE position that requires 5 days a week.
Requirements :
- 7 years as an End User Technical Engineer imaging & reimaging PC’s with Intune and Macs with JAMF additional troubleshooting experience with Windows 10 / 11 and Mac / Mac OS workstation management experience
- Strong experience with Windows endpoint management utilizing industry standard tools
- Experience using custom Windows Package creation and distribution and Windows interoperability with AD
- Experience supporting client and server environments, printing / firewall / routing technologies and industry standard networking technologies : (LAN / WAN, SMTP, VPN, DNS, DHCP)
- Strong Intune / SCCM Infrastructure Administration and Operations experience—Installing & administering SCCM Primary & Secondary Server software, including Management Points, Cloud Management Gateway (CMG)
Nice to have :
Responsibilities :
