Branch Operations Manager

REPRESENTATIVE DUTIES:

• Manage all aspects of branch operations, including staffing and coverage for all hours/days the branch operates. This position will require a combination of timely and well thought through decision making.
• Represents the bank in a courteous and professional manner, providing the highest level of prompt, efficient and accurate service in the processing of transactions, cross-selling products and services.
• Receives checks, and cash for deposit or cash in savings, and checking accounts, verify deposit amounts, examine checks for endorsement and negotiability.
• Sells cashier checks, money orders, postage stamps, bank checks.
• Processes/collects night deposit bags.
• Handles customer account transfers per telephone, and other customer telephone assistance as needed.
• Must achieve thorough knowledge of all applicable banking regulations, as well as adhering to all established policies and procedures.
• Achieves corporate standard for controllable losses and approves teller transactions within pre-established levels of authority.
• Handles CTR filing.
• Operate in Manual Teller Operation due to emergencies.
• Balances and helps maintain the ATM
• Vault teller as well as places Loomis order for location.
• Assist in training new hires, as well as continuing training for staff.
• Assist with Quarterly audits, and teller outages.
• Opens, closes, completes maintenance transactions for deposit accounts.
• Bookkeeping duties such as stop payments, address changes, etc.
• Ensure tellers have appropriate drawer limits at closing.
• Work on sales programs, projects and promotions, including training and goals for branch.
• Completing the monthly schedule for employees.
• Completing reports and reviewing budget for location.
• Works with the Lending Team/Loan Officers to assist in the management of loan operations.
• Other duties as assigned.

MINIMUM SKILLS REQUIRED:

• Prior employee management experience with an emphasis on Branch/Operations Management.
• Excellent customer service/ communication skills both in person and via telephone: ability to gain information from individuals by asking appropriate questions.
• Interpersonal skills to represent the bank in a positive way in dealing with internal and external customers and supervisors.
• Basic machine and numerical skills, and product knowledge.
• High school diploma or equivalent.
• Ability to work in a fast-paced environment and under pressure as needed.

Patrons Bank, NA is an Equal Opportunity Employer, Member FDIC.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Bixby, OK 74008 (Required)

Ability to Relocate:

• Bixby, OK 74008: Relocate before starting work (Required)

Work Location: In person