What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Pattern Promotions?
Join Our Team at Pattern Promotions - Entry Level Customer Service Assistant
About Us: In a rapidly changing world, innovation and creativity are essential. At Pattern Promotions, we encourage our team to think outside the box, challenge the status quo, and develop fresh ideas. We believe that diversity of perspectives drives innovation and are committed to staying at the forefront of the latest trends and technologies.
Position: Entry Level Customer Service Assistant
Location: Columbus, OH
Schedule: Weekends Off
Salary: $750 - $950 per week
Job Description: We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. In this role, you will have the opportunity to gain valuable experience while providing excellent customer service to our clients. As an Entry Level Customer Service Assistant, you will be the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience with our company.
Responsibilities:
- Assist customers with their inquiries via phone, email, and live chat.
- Provide accurate information about products and services to customers.
- Resolve customer complaints in a timely and professional manner.
- Document customer interactions and follow up on inquiries as necessary.
- Work collaboratively with team members to improve the overall customer experience.
- Maintain up-to-date knowledge of company products, services, and policies.
Qualifications:
- High school diploma or equivalent; some college experience preferred.
- Strong verbal and written communication skills.
- Ability to work effectively in a team environment.
- Basic computer skills, including proficiency in Microsoft Office.
- Detail-oriented with strong organizational skills.
- Customer-oriented mindset with a passion for helping others.
Benefits:
- Weekends off to ensure a balanced work-life schedule.
- Competitive weekly salary ranging from $750 - $950.
- Excellent growth opportunities within our company.
- Collaborative work environment that values innovation and fresh ideas.
- Opportunities for professional development and skill enhancement.
If you are ready to take the next step in your career and contribute to a forward-thinking company, we invite you to apply! Join Pattern Promotions and become an integral part of our team.
Salary : $750 - $950
