What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Pattern Promotions?
Job Title: Entry Level Customer Service Assistant
Company: Pattern Promotions
Location: Denver, CO
Salary: $42,000 - $52,000 per year
Job Type: Full-Time
About Us
Pattern Promotions is a forward-thinking marketing agency dedicated to helping brands stand out in today’s competitive landscape. We specialize in creative promotional strategies and client-driven solutions to build strong brand identities. Based in Denver, we’re known for our innovative team culture and our commitment to exceptional service. Join us as we make an impact in the industry!
Job Description
We are excited to announce an opening for the position of Entry Level Customer Service Assistant at our dynamic and vibrant company. As a customer-centric organization, we are committed to delivering exceptional service to our clients and ensuring their needs are met with efficiency and professionalism.
Responsibilities
- Handle customer inquiries via phone, email, and chat in a professional manner.
- Provide accurate information regarding products and services to customers.
- Assist customers with their questions, concerns, and requests effectively.
- Maintain accurate records of customer interactions in the CRM system.
- Follow up with customers to ensure their inquiries have been resolved satisfactorily.
- Collaborate with team members to improve customer service processes.
Skills
- High school diploma or equivalent; further education is a plus.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and attention to detail.
- Ability to work effectively in a team-oriented environment.
- Basic computer skills, including proficiency in Microsoft Office and CRM systems.
- Customer service experience is a plus but not required; we welcome fresh graduates.M) software is a plus.
- Strong attention to detail and organizational skills.
Benefits
- Competitive salary with annual performance bonuses
- Health, dental, and vision insurance
- 401(k) plan with company matching
- Paid time off and holiday pay
- Opportunities for career development and training programs
- A dynamic and supportive work environment
If you’re a motivated and detail-oriented professional looking to make an impact, Pattern Promotions welcomes your application.
Salary : $42,000 - $52,000
