What are the responsibilities and job description for the Category Manager position at Pattern?
Job Description:
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list.
Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands — including Bosch, Nestlé, Stance, TUMI, and Panasonic — rely on the company’s e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics. With last year's revenue exceeding $1 Billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.
We need a Category Manager to accelerate the pipeline in Pattern's priority categories through prescriptive brand targeting and support. This involves identifying the best-fit brands and subcategories, creating a list of priority accounts, and engaging with key stakeholders through relationship-building and strategic events. Additionally, leadership in category trade associations and heading up tradeshow strategies are crucial, including hosting events and coordinating with the sales team to maximize impact in target categories. This is a full-time role and will work a hybrid schedule based in Lehi, Utah.
Frequently Asked Questions
What is a day in the life of a Category Manager?
- Focus on category research and brand targeting for business development.
- Collaborate with trade organizations and key Pattern partners, including events.
- Develop and execute trade show strategies, including outside events.
- Gather and analyze category data and insights with a strong cross-functional approach.
- Collaborate with the sales team and brand management, focusing on trends and growth.
- Frequent travel is required, typically 2-3 times a month for a few days each trip.
What will I need to thrive in this role?
- 3-5 years of experience with a proven track record in sales or business development, particularly in brand management within VMS, beauty, home and kitchen, and electronics.
- Experience in our target categories to build lasting partnerships.
- Strong background in VMS, beauty, home, and electronics.
- Must be organized, focused, and possess good presentation skills.
- Highly engaging and able to connect effectively with partners and stakeholders.
What does high performance look like?
- You are friendly, trustworthy, and a high-performer
- You follow through and fast
- You wow customers time and time again and build immense trust quickly
- You bring smart solutions to problems and engagements
- You give 100% and always go the extra-mile
- You actively volunteer and participate in group collaborations
- You take full ownership of your projects to completion
- You proactively identify areas of opportunity and work to execute on them
What is my potential for career growth?
Career growth opportunities are available for Category Managers, with leadership roles potentially on the horizon based on tenure and performance.
What does success look like in the first 30, 60, 90 days?
It typically takes up to 3 months for new team members to fully grasp and understand the day-to-day. The initial month includes a training plan, with substantial support and guidance provided throughout the process.
What is the team like?
You will work with the other Category Manager and be supervised and mentored by the President of Advisory and meet with them on a regular basis to discuss your performance. This team is data driven and results oriented. You will collaborate regularly with members of your team to implement actionable solutions. Ideas and input are encouraged from all members.
Sounds great! What’s the company culture?
We are looking for individuals who are:
- Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
- Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
- Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
- Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.
What is the hiring process?
- Initial phone interview with Pattern’s talent acquisition team
- Video interview with a hiring manager
- Onsite interview with a panel of department leaders
- Professional reference checks
- Executive review
- Offer
How can I stand out as an applicant?
- Discuss professional accomplishments with specific data to quantify examples
- Provide insights on how you can add value and be the best addition to the team
- Focus on mentioning how you would be partner obsessed at Pattern
- Share experience on any side projects related to data and analytics
Why should I work at Pattern?
Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include
- Unlimited PTO
- Paid Holidays
- Onsite Fitness Center
- Company Paid Life Insurance
- Casual Dress Code
- Competitive Pay
- Health, Vision, and Dental Insurance
- 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.
Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
