Demo

Manager Service Delivery NEX (DOT)

Patterson-UTI
Williston, ND Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 6/1/2025

Detailed Description:

  • Manage fracturing and wireline operations at the wellsite, ensuring exceptional service delivery.
  • Collaborate with clients regularly to coordinate wellsite activities and ensure client satisfaction.
  • Direct field crews and equipment to fulfill service contracts and operational objectives.
  • Identify and mitigate risks associated with operations to maintain safety and compliance.
  • Respond to unplanned changes in job scope by managing adjustments effectively.
  • Enforce compliance with safety standards, company policies, and regulatory requirements for all personnel and contractors on-site.
  • Ensure proper training and competency of personnel to drive and operate assigned equipment.
  • Stop or suspend operations to address unsafe practices or policy violations as necessary.
  • Ensure availability, preparation, and functionality of equipment and materials for job execution with minimal deviations.
  • Provide leadership, supervision, and training to Site Supervisors, documenting crew, equipment, and job-related details.
  • Develop and review pad layouts for Frac equipment and customer facilities.
  • Conduct pre-job meetings with personnel, clients, and third parties to ensure readiness and contingency planning.
  • Offer technical and operational expertise during operations and oversee safe removal of equipment post-job.
  • Evaluate and document performance of direct reports, offering feedback, development plans, and disciplinary actions as needed.
  • Manage cost controls to minimize unnecessary expenses and plan efficiently.
  • Ensure compliance with regulations and standards to promote safety and reduce environmental impact.

Job Requirements:

Required Knowledge, Skills, and Abilities:

  • Strong communication and interpersonal skills with attention to detail.
  • Ability to prioritize work, meet deadlines, and maintain consistent follow-through in dynamic environments.
  • Valid driver’s license and ability to operate a vehicle.
  • Flexibility to work irregular and extended hours.
  • Proficient in Microsoft Office Suite and general PC literacy.
  • Ability to multitask, work effectively under pressure, and maintain organization in fast-paced settings.
  • Team-oriented mindset with independent problem-solving abilities.
  • Familiarity with KPIs, RCQA processes, and implementing improvements.
  • Demonstrated leadership ability to guide and support teams in remote and unsupervised settings.

Minimum Qualifications:

  • Education:
    • GED or High School Diploma required.
    • Bachelor's Degree in Engineering preferred.
  • Work Experience:
    • 7–10 years of industry experience required.
  • Licenses and Certifications:
    • Valid Driver’s License required.
    • Commercial Driver’s License preferred.
    • Accredited Supervisor Training Course preferred.

Additional Details:
This position demands a high level of professionalism and leadership to maintain the company’s reputation and operational standards. The Service Delivery Manager plays a key role in ensuring client satisfaction, promoting safety, and achieving operational success.

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