What are the responsibilities and job description for the Manager Service Delivery NEX (DOT) position at Seventy Seven Energy?
Job Description
Detailed Description:
Required Knowledge, Skills, and Abilities:
This position demands a high level of professionalism and leadership to maintain the company’s reputation and operational standards. The Service Delivery Manager plays a key role in ensuring client satisfaction, promoting safety, and achieving operational success.
Job Info
Detailed Description:
- Manage fracturing and wireline operations at the wellsite, ensuring exceptional service delivery.
- Collaborate with clients regularly to coordinate wellsite activities and ensure client satisfaction.
- Direct field crews and equipment to fulfill service contracts and operational objectives.
- Identify and mitigate risks associated with operations to maintain safety and compliance.
- Respond to unplanned changes in job scope by managing adjustments effectively.
- Enforce compliance with safety standards, company policies, and regulatory requirements for all personnel and contractors on-site.
- Ensure proper training and competency of personnel to drive and operate assigned equipment.
- Stop or suspend operations to address unsafe practices or policy violations as necessary.
- Ensure availability, preparation, and functionality of equipment and materials for job execution with minimal deviations.
- Provide leadership, supervision, and training to Site Supervisors, documenting crew, equipment, and job-related details.
- Develop and review pad layouts for Frac equipment and customer facilities.
- Conduct pre-job meetings with personnel, clients, and third parties to ensure readiness and contingency planning.
- Offer technical and operational expertise during operations and oversee safe removal of equipment post-job.
- Evaluate and document performance of direct reports, offering feedback, development plans, and disciplinary actions as needed.
- Manage cost controls to minimize unnecessary expenses and plan efficiently.
- Ensure compliance with regulations and standards to promote safety and reduce environmental impact.
Required Knowledge, Skills, and Abilities:
- Strong communication and interpersonal skills with attention to detail.
- Ability to prioritize work, meet deadlines, and maintain consistent follow-through in dynamic environments.
- Valid driver’s license and ability to operate a vehicle.
- Flexibility to work irregular and extended hours.
- Proficient in Microsoft Office Suite and general PC literacy.
- Ability to multitask, work effectively under pressure, and maintain organization in fast-paced settings.
- Team-oriented mindset with independent problem-solving abilities.
- Familiarity with KPIs, RCQA processes, and implementing improvements.
- Demonstrated leadership ability to guide and support teams in remote and unsupervised settings.
- Education:
- GED or High School Diploma required.
- Bachelor's Degree in Engineering preferred.
- Work Experience:
- 7–10 years of industry experience required.
- Licenses and Certifications:
- Valid Driver’s License required.
- Commercial Driver’s License preferred.
- Accredited Supervisor Training Course preferred.
This position demands a high level of professionalism and leadership to maintain the company’s reputation and operational standards. The Service Delivery Manager plays a key role in ensuring client satisfaction, promoting safety, and achieving operational success.
Job Info
- Job Identification 4168
- Job Category Operations Support
- Posting Date 03/31/2025, 08:17 PM
- Locations 13568 58th Street NW, Williston, ND, 58801, US
- Worker Type Employee
