QC Analyst

Position- QC analyst

Location : Tallahassee, FL

candidate Responsibilities:
* Answering phones and maintain phone log
* Enters complaint, case, and assessment information in web-based documentation system
* Tracks incoming reports and information such as Adult Protective Services reports, nursing home discharge and transfers
* Assists the District Ombudsman Manager (DOM) with preparing and arranging monthly ombudsman district council meetings
* Imputing data into RTC Data Base
* Working with Microsoft Office Suite (Excel, Word, Outlook, Adobe)
* Investigates and resolves long-term care facility residents' complaints
* Identifies significant individual and systemic problems affecting residents
* Tracks inventory of office items such as forms, brochures, promotional items, office supplies, and electronic equipment
* Conduct facility on-site assessments
* Assists in preparing, processing and maintaining volunteer paperwork including applications, travel, activity reports, and continuing education training hours

Experience Required:
* 1 year of professional office experience
* Strong data entry and typing skills
* Attention to detail
* Knowledge of the rules governing Ombudsman investigations and assessments
* Ability to collect and analyze evidence
* Knowledge of basic investigative techniques, including writing accurate investigative reports
* Good organizational skills
exciting opportunity as a QC Technician.

Job Type: Contract

Pay: $17.00 per hour

Expected hours: 8 per week

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $17