Job Description

Benefits

• 401(k)
• Competitive salary
• Paid time off

Job Summary

The Mitigation Technician Crew Chief leads a team of mitigation technicians in the safe and efficient execution of water, fire, mold, and other environmental damage restoration projects.

• Project Coordination & Execution:
• Lead and coordinate mitigation activities, including water extraction, drying, mold remediation, smoke and odor removal, and other restoration efforts.
• Oversee the setup and operation of equipment such as dehumidifiers, air movers, and air scrubbers.
• Monitor and document project progress, ensuring compliance with industry standards, codes, and safety regulations.
• Inspect job sites before, during, and after mitigation to ensure work meets quality and customer expectations.
• Ensure that all required documentation (e.g., work orders, time logs, and inspections) is accurately completed.
• Customer & Client Interaction:
• Communicate directly with clients to provide updates and ensure customer satisfaction throughout the mitigation process.
• Assist in reviewing work with clients upon completion to ensure they are satisfied and all work has been addressed.
• Safety Compliance:
• Adhere to all OSHA and company safety guidelines.
• Ensure proper use of personal protective equipment (PPE) by all crew members.
• Perform safety inspections and ensure the worksite is secure and hazard-free.
• Address any safety concerns promptly to prevent accidents or injuries.
• Equipment & Inventory Management:
• Maintain and care for mitigation equipment and tools to ensure they are in proper working condition.
• Assist in tracking and managing inventory, ensuring that all necessary supplies and equipment are available on-site.
• Report any damaged or malfunctioning equipment to management.
• Quality Control & Reporting:
• Perform inspections on mitigation efforts to ensure that high-quality work is completed according to company standards.
• Document job progress, including photos, and complete daily reports for the mitigation manager.
• Address any issues or changes in scope promptly, reporting them to management for appropriate resolution.
• On-Call & Emergency Response:
• Be available for emergency response during off-hours, including weekends and holidays, when necessary.

Qualifications

Experience:

• 3 years of experience in mitigation or restoration services, including hands-on experience with water, fire, and mold remediation.
• Proven experience leading and managing a team in the field.

Skills & Knowledge:

• Strong knowledge of mitigation equipment and techniques.
• Familiarity with industry standards, regulations, and safety protocols.
• Excellent leadership and communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to handle multiple tasks, prioritize, and work efficiently under pressure.

Certifications (Preferred):

• IICRC (Institute of Inspection, Cleaning, and Restoration Certification) certifications in Water Damage Restoration (WRT), Fire and Smoke Restoration (FSRT), or Mold Remediation (AMRT) are preferred but not required.
• Technically proficient in restoration software such as RMS, Xactimate.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Ability to stand, kneel, and bend for extended periods.
• Ability to work in various environmental conditions (e.g., hot, cold, wet, or hazardous environments).

Additional Information:

• This position requires a valid driver's license and a clean driving record.
• A background check and drug screening may be required as part of the hiring process.
• Overtime and on-call work may be required based on project demands.

Compensation:

$20-$30/hour plus bonus potential