Demo

Coordinator

Paul Davis Restoration of Suburban Maryland/DC
Montgomery, MD Full Time
POSTED ON 3/13/2025
AVAILABLE BEFORE 5/13/2025
Benefits:
  • Company shirts
  • Maternity, Paternity & Adoption Leave
  • Paid Holiday, Vacation and Sick Days
  • Medical, Dental and Vision Benefits
  • 401(k)
  • 401(k) matching
  • Opportunity for advancement
  • Parental leave
  • Training & development
  • Wellness resources




Are you motivated by a drive to serve others and achieve results? Do you thrive as an independent yet collaborative team player who takes initiative and gets things done? Are you comfortable with a fast-paced work environment where urgency is key? Do you have a keen eye for detail and ensure thoroughness in your work? If so, we welcome you to join our exceptional team!

Join the Paul Davis Team!

Coordinator
$43,000 - $50,000 per year!
($21.00 - $24.00 per hour)

The Coordinator works within our Sales, Emergency Services (Mitigation) Department and/or our Reconstruction Department, serving as a liaison for the client to identify project requirements and specifications. The Coordinator administers and organizes jobs, supporting team members as assigned.

RESPONSIBILITES:
  • May support Mitigation Manager, Reconstruction Production Manager or Project Director when needed
  • Answer incoming calls on office and mobile lines
  • Complete intake for new losses
  • Collaborate with clients, customers and vendors
  • Complete job notes in operating systems
  • Complete compliance tasks in main operating systems
  • Create new loss (jobs and projects) files
  • Create and send invoices for jobs/projects
  • Maintenance and filing of job files and project documentation
  • Make collections calls for the Accounts Receivable department
  • Run reports in main operating system, RMS
  • Confirm that the current jobs are on schedule and meeting compliance deadlines
  • Coordinate job/project schedules, resources, equipment, and labor
  • Liaison with clients to identify and define jobs
  • Ensure the client’s needs are met from start to completion of job
  • Assist Project Managers with job updates and job information
  • All other administrative and other office duties as assigned
Competency – Knowledge, Skills and Abilities:
  • Knowledge of Microsoft Office applications (Outlook, Word, Excel)
  • Customer Service Skills
  • Communication skills
  • Typing skills
  • Administration skills
  • Ability to learn and operate our primary operating systems: RMS, Contractor Connection, ADP, Sage, SharePoint, and One Drive
  • Ability to create documents and invoices
  • Ability to answer and communicate with customers over the phone
  • Ability to work office equipment (printer, phone system, computers)
  • Ability to work independently
  • Ability to coordinate multiple jobs within the same time frame in a fast-paced environment
  • Stress Management and Composure
  • Maintain a level of confidentiality
Required Education and Experience:
  • High School Diploma or GED required
  • Customer Service experience
  • Three plus years’ experience in an Administrative position
Preferred Education and Experience:
  • Associate Degree Preferred
  • One or more years’ experience within the restoration industry or related industry
Physical Requirement
  • Must be able to stay in a stationary position up to 30% of the time
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
  • Must be able to observe and perceive information on a computer and documents
  • Must be able to communicate and converse with customers over the phone
  • Occasionally will lift up to 10lbs
Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability:
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer:
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal or local law.

Salary : $43,000 - $50,000

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