Demo

Service Coordinator

Pavion
Cincinnati, OH Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/2/2025
Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70 U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at www.pavion.com

Pavion and our family of companies are seeking a talented and motivated Service Coordinator to join our security business unit.

Primary Responsibilities:

  • Oversee the needs of customers and clients
  • Handle incoming service requests via phone or email, which would result in a work order to be scheduled and dispatched to proper personnel
  • Order and track parts for service requests
  • Proactively follow up with customers after completion of service to ensure a high level of satisfaction
  • Provide updates within service system
  • Ensuring all work orders are completed and invoiced timely

Basic Qualifications:

  • High school diploma
  • Knowledge of Microsoft Word/Excel

Salary Base: $25/HR

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Salary : $25

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