What are the responsibilities and job description for the Service Coordinator: Cincinnati, Ohio position at Tech-24 A Commercial Food Service Repair Company, Inc.?
THIS IS NOT A REMOTE POSITION
Service Coordinator Tech24.
Candidates with experience Dispatching Reactive Service Technicians are preferred
Contact Brad at 864-549-8344
The Service Coordinator position requires exceptional attention to detail, concern for the accuracy of work, and a strong commitment to tasks being completed on time. The Service Coordinator effectively coordinate's with multiple team members and outside organizations on various tasks, such as scheduling, expense management, communication, and timesheet / invoice approval.
Our Service Coordinator maintains service technician's daily schedules and dispatches technicians as service calls are completed. They also schedule return trips with customers when parts are in and maintain customer's database with current information. They communicate clear and concise information to department managers, employees, and customers, including keeping customers appraised as to company schedule and requested lead-times.
Required Qualifications :
- Advanced customer service skills.
- Ability to multi-task
- Organized
- Geographical knowledge of service area or
map reading skills
not required
degree (GED)
in customer service, dispatching or project
management or equivalent combination of
education and experience
Desired Qualifications :
Daily Duties :
early / evening scheduled calls
parts ordering / receiving for scheduled jobs
Employee
Benefits Include (but not limited to) :
Tech-24 is an Equal Opportunity Employer - M / F / Veteran / Disability / Sexual Orientation / Gender Identity
For more information about Tech-24 and our career opportunities visit www.mytech24.com or call 888-774-4950
