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Customer Experience Specialist

Pawfect Impressions
Battle Creek, MI Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 4/26/2025

Job Overview
We are seeking a motivated and enthusiastic Sales Associate to join our dynamic retail team. The ideal candidate will have a passion for customer service and a strong ability to engage with customers, ensuring they have a positive shopping experience. As a Sales Associate, you will play a crucial role in driving sales and maintaining an organized store environment.

Duties

  • Assist customers in locating products and provide knowledgeable recommendations to enhance their shopping experience.
  • Process transactions accurately using the cash register and Point of Sale (POS) system.
  • Maintain stock levels by restocking shelves and organizing merchandise effectively.
  • Conduct inventory checks and assist in managing stock to ensure availability of products.
  • Utilize basic math skills to handle cash transactions, returns, and exchanges efficiently.
  • Supervise and train new staff members as needed to ensure adherence to company policies and procedures.
  • Maintain cleanliness and organization of the sales floor and stockroom areas.
  • Collaborate with team members to achieve sales targets and provide exceptional customer service.

Qualifications

  • Previous experience in retail sales environments is preferred but not required.
  • Strong selling skills with the ability to engage customers effectively.
  • Proficiency in retail math for accurate transaction handling and inventory management.
  • Basic math skills for processing payments and managing cash register operations.
  • Familiarity with POS systems is a plus.
  • Excellent communication skills with a friendly demeanor towards customers and team members.
  • Ability to work weekends as needed.

Join our team as a Sales Associate, where you can grow your career in retail while providing outstanding service to our valued customers!

Job Types: Full-time, Part-time

Pay: $14.00 - $22.00 per hour

Expected hours: 30 – 42 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off

Shift:

  • Day shift
  • Morning shift

Work Location: In person

Salary : $14 - $22

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