Animal Shelter Adoption Counselor

PAWS Shelter of Central Texas is a No-Kill facility in Kyle that believes in second chances! We’re a hard-working, compassionate group that cares for 100-150 wonderful dogs and cats in our adoption program and finds loving homes for over 1,000 deserving animals every year.

Front Office duties/skills include:

• Screening potential adopters, helping to match pets to adopters, and processing adoptions for animals at the shelter

• Data entry of all animals and their medical histories into our database

• Basic computer knowledge, most importantly Google Apps

• Daily verbal and written communication with the public and staff over the phone, direct contact, and email

• Detailed and mindful cleaning of all cat areas and office

• Cleaning as needed, including spot cleaning of animal and public areas throughout the day

• Maintaining a clean, organized, and functional working space

• Handling potentially difficult and awkward conversations with the public in a professional manner.

• Ability and desire to be a team player with co-workers

• Able to maintain concentration despite frequent interruptions

• Able to be flexible and manage multiple tasks

• Strong interpersonal skills. The ideal person for this job would be personable, outgoing, patient, professional, and able to get along well with a variety of people. Excellent written and oral communication skills.

• Affection for animals, concern for their welfare, and a willingness to accommodate animals in the workplace.

• Ability and initiative, working with minimal supervision and direction

• Maturity, good judgment, and a professional personal appearance

• The ability to remain pleasant and calm even in stressful situations

• The ability to ask appropriate questions to gather information along with the ability to feel and show empathy for others

• The ability to turn people down, firmly when necessary, without becoming aggressive or unpleasant

• The ability to learn about and understand each dog/cat as an individual, with his or her own personality, bad habits, past experiences, etc.

• Familiarity with animals, knowledge of animal behavior, or experience volunteering or working with a rescue group, humane society, foster care involvement, or other animal welfare agency are a plus.

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Adoption Counselor duties/skills include:

• Interacting with and getting to know the animals in order to make the best possible adoption match

• Helping people through the adoption process by sharing information about animal care and behavior, reviewing adoption applications, interviewing applicants in a conversational way, making decisions to finalize or deny an adoption, and communicating with the applicant in such a manner that maintains a courteous and friendly attitude even when declining a request.

• Willingness and ability to learn about dog and cat behavior, common issues, and ways to address them to make good adoption matches and keep animals in homes.

• Treating all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance, and promoting a humane and caring attitude toward all animals.

• Working courteously and cooperatively with other staff members.

• Filling in for other areas and performing tasks/functions as needed, including helping out at special events.

• Being comfortable with handling animals that may be stressed or fractious.

• Being comfortable with being scratched or bitten

• Have utmost compassion for animals in our care

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Educational Requirements:

• High school degree or equivalent

• Experience working with animals is a plus

• Valid Texas driver's license or reliable transportation

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*Available to work some weekends and holidays are required, no exceptions.
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Compensation: DOE, no health benefits offered.

Please send a resume if you’d like to be part of our amazing team!
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Job Type: Full-time

Pay: From $13.50 per hour

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $14