What are the responsibilities and job description for the Sr Sales Account Manager - Strategic Accountant Partnerships position at Paychex?
Overview
Selling Company's products and services by developing new clients and increasing the client base to increase profits in the Core Sales, Human Resources Services Sales, Major Market Sales, or Health and Benefits organizations within select high profile National Accountant Partnerships. Acts as primary point(s) of contact and key advocate for specified new and existing clients of the National Accountant Partnerships, both internally and externally with Partner. Assumes responsibility for selling, and onboarding client deliverables. Drives the business results for each assigned National Accountant Partnerships.
Responsibilities
- Prospecting for new clients within specified National Account Partnerships, utilizing telephone, direct mail, seminars, or other marketing programs as directed by Business Development Management. Scheduling appointments and visiting potential & current referral sources to secure / extract referrals to end users .
- Serves as coordination and communication channel lead for internal Paychex departments. Acts as liaison with Field Sales, Business Development, Marketing, Product Development, Finance, Service, and Corporate to resolve client issues concerning payroll and ancillary products to ensure client satisfaction and profitability requirements; expediting the resolution of customer problems or complaints .
- Presents Paychex products and services to final decision makers and end users within the prospect universe to grow client base within specified National Accountant Partnerships. Presentations may be in conjunction with field sales and / or sales engineering at the prospect's work site and / or virtually . Meets or exceeds sales / revenue objectives through new client growth or increased revenue from existing clients .
- Analyzes customer needs and interests to determine which products are appropriate and refers to appropriate party as necessary.
- Builds strong relationships with specified National Accountant Partnerships and provides quality service to retain and grow client base. Seeks creative ways to refocus clients on product offerings, unique solutions, integrations, and ancillary opportunities to prioritize client retention.
- Provides educational marketing and training to specified National Accounts Partners, as well as Account specific training to field sales representatives, to ensure National Account clients obtain full, consistent value from Paychex. Ensures Service Level Agreements are met within specified National Account Partnerships.
- Develops and maintains advanced technical knowledge of Paychex systems, product offerings, and processes, as well as industry and account specific knowledge, to act as subject matter expert for specified National Account Partnerships.
- Completes, review, and submits accurate new business paperwork as required to onboard clients, forecasts accurate sales results, weekly activity, product and account level, and expense reports by agreed upon dates set by Business Development Management to provide accurate analysis of activity and sales results for specified National Accountant Partnerships.
Qualifications
