Software Analyst II

The Software Analyst position will work on software projects, data fixes, manage Paycom applications post-implementation and assist with data lifecycle management. Troubleshoots complex technical application issues and recommend solutions.

RESPONSIBILITIES

Develop custom queries by examining databases to extract data using Structured Query Language that fulfills business requirements following established business rules

Solve critical payroll stopping issues and data issues analyzing data through SQL Query tools, developing data updates and creating custom solutions

Collaborate with business users and Quality Assurance to test and apply the appropriate solution

Develop alerts for monitor and control of scheduled processes using automation software

Participate with business users and developers to analyze logs and alerts to resolve alerts

Research technical issues finding the root cause of the issue and coordinating with Development and Quality Assurance teams to find the best solution

Develop custom internal software applications that increase the productivity of the Data Services teams and provide useful information to all business units

Train new hires on their essential job duties and responsibilities and create internal training to further assist with team members’ personal and professional growth

Manage internal projects which entails dividing responsibilities / duties between individuals while also establishing reasonable timelines for consistent progress

Review the creation of ACH files (routing information) and ensure the correct totals are transmitted to the banks

Document resolutions to technical problems clearly that expand the team’s working knowledge and shortens future resolution times

Qualifications

Education / Certification :

• Bachelors degree in MIS, Computer Science or related field

Experience :

2 years with bachelor’s OR 1 year with master’s degree, experience using Microsoft windows operating system and Microsoft office software.

2 years with bachelor’s OR 1 year with master’s degree, experience programming in at least one of the following languages : C , PHP, HTML, .NET, Java

2 years with bachelor’s OR 1 year with master’s degree, experience writing complex queries using structured query language using database and query design tools in at least one of the following : MYSQL, Oracle, Toad

2 years with bachelor’s OR 1 year with master’s degree, experience assessing business needs and translating them into relevant software and data solutions

2 years with bachelor’s OR 1 year with master’s degree, experience analyzing and documenting software, data and database relationships

PREFERRED QUALIFICATIONS

Experience :

Skills / Abilities :

Possess the ability to comprehend business processes as well as the relationship of systems and applications used to accomplish those processes

Proficient with analytical, troubleshooting, and time-management skills

Ability to write precise and comprehensive instructions for end users

Familiarity with project management and bug tracking tools like Jira and Splunk

Able to work with other Data Services team members to meet goals and deadlines

Available to work on various shifts and on call (outside normal business hours)

Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department.