Service Advisor

Payless Service is looking for an experienced Service Advisor that understands customer service, is tech-savvy, and has basic knowledge of vehicles and parts. We are a very busy shop with 14lifts and 8-10 full-time technicians.

In addition, to your pay, we also offer an exceptional health insurance package that includes dental and vision, paid time off, and a matching 401(k). This a full-time position.

As a service advisor, your core duties / qualifications consists of:

• Selling vehicle service to customers
• Ordering part for open repair orders
• Building new estimates using the flat rate book guides
• Dispatching jobs to technicians
• Answering phone calls and greeting customers as they arrive
• Booking appointments for customers and managing the technician's workload
• Making sure shop is consistently supplied with shop supplies
• Closing out repair orders and collecting payments from customers
• Managing the overall service operation
• Strong customer service skills with a focus on client satisfaction

If you have exemplary standards for yourself and take pride in your work, we would like to talk to you!

Please email, call (907-677-2886, ask for Ali), or drop off your resume at 731 E 5th Avenue, Anchorage, Alaska 99501. Have your resume addressed attention to Ali.

Job Types: Full-time, Contract

Pay: $25.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Shift:

• 8 hour shift

Work Days:

• Monday to Friday

People with a criminal record are encouraged to apply

Experience:

• Submitting ESC Claims with companies like UCC and Ally: 1 year (Preferred)
• Parts Ordering through NAPA, Car Quest, and O'rielly's: 1 year (Required)
• Service writing: 1 year (Required)
• Mitchell Shop Software: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $25 - $35