What are the responsibilities and job description for the Payne Weslaco Motors Service BDC agent position at Payne Auto Group?
**Job Summary:**
We are seeking a motivated Service BDC Agent to join our team at Payne Weslaco Motors. The primary responsibility of the Service BDC Agent will be to handle inbound and outbound calls and emails related to scheduling service appointments for our customers.
**Qualifications:**
- High school diploma or equivalent
- Excellent communication skills, both verbal and written
- Customer service experience preferred
- Proficiency in basic computer applications
- Ability to multitask and work in a fast-paced environment
**Responsibilities:**
- Answering incoming calls and responding to customer inquiries
- Scheduling service appointments accurately and efficiently
- Following up with customers to ensure satisfaction
- Maintaining customer records and information up to date in the system
- Collaborating with service advisors and technicians to meet customer needs
**Benefits:**
- Competitive salary
- Health insurance
- Paid time off
- Training and development opportunities
- Employee discounts on products and services
