What are the responsibilities and job description for the Client Service Representative position at Payson Family Pet Hospital?
Payson Family Pet Hospital is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a flexible, full-time, or part-time position, with a 4/10 schedule and availability needed Monday-Saturday.
Full-time benefits and compensation:
- Compensation: $15-17/hour, based on experience and skill set
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Paid time off
- Personal pet discount
Minimum qualifications and skill set:
- 1 years of client service experience
- Previous veterinary experience is highly desired
Get to know us:
Payson Family Pet Hospital is an AAHA-accredited, companion animal hospital serving Payson, Provo, and the greater Salt Lake City communities. Our 11-doctor practice upholds high standards of medical care and prioritizes excellent client communication/education. Our goal is to increase the quality of life of each pet we care for, have happy clients, and provide job satisfaction and a rewarding environment for our team. Our practice was established in 1997 and was recently expanded to accommodate our growing team and community. We're well-equipped, have 55 staff members (including multiple CVTs), and have excellent opportunities for mentorship/career growth. Our services are vast and include everything from wellness, diagnostics, and preventative care to ultrasound, dentistry, orthopedic surgery, c-sections, emergency care, and more. We have a recently remodeled building (2021) with 11 exam rooms, dedicated dental and surgery suites, an ICU, and a large treatment area with two wet and two dry tables.
If you are interested in becoming part of a team that prioritizes growth and high quality medicine, we encourage you to APPLY TODAY!
Salary : $15 - $17
