What are the responsibilities and job description for the Client Service Representative position at Western Veterinary Partners?
Payson Family Pet Hospital is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a flexible, full-time, or part-time position, with a 4/10 schedule and availability needed Monday-Saturday.
Full-time Benefits And Compensation
Payson Family Pet Hospital is an AAHA-accredited, companion animal hospital serving Payson, Provo, and the greater Salt Lake City communities. Our 11-doctor practice upholds high standards of medical care and prioritizes excellent client communication/education. Our goal is to increase the quality of life of each pet we care for, have happy clients, and provide job satisfaction and a rewarding environment for our team. Our practice was established in 1997 and was recently expanded to accommodate our growing team and community. We're well-equipped, have 55 staff members (including multiple CVTs), and have excellent opportunities for mentorship/career growth. Our services are vast and include everything from wellness, diagnostics, and preventative care to ultrasound, dentistry, orthopedic surgery, c-sections, emergency care, and more. We have a recently remodeled building (2021) with 11 exam rooms, dedicated dental and surgery suites, an ICU, and a large treatment area with two wet and two dry tables.
If you are interested in becoming part of a team that prioritizes growth and high quality medicine, we encourage you to APPLY TODAY!
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a flexible, full-time, or part-time position, with a 4/10 schedule and availability needed Monday-Saturday.
Full-time Benefits And Compensation
- Compensation: $15-17/hour, based on experience and skill set
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Paid time off
- Personal pet discount
- 1 years of client service experience
- Previous veterinary experience is highly desired
Payson Family Pet Hospital is an AAHA-accredited, companion animal hospital serving Payson, Provo, and the greater Salt Lake City communities. Our 11-doctor practice upholds high standards of medical care and prioritizes excellent client communication/education. Our goal is to increase the quality of life of each pet we care for, have happy clients, and provide job satisfaction and a rewarding environment for our team. Our practice was established in 1997 and was recently expanded to accommodate our growing team and community. We're well-equipped, have 55 staff members (including multiple CVTs), and have excellent opportunities for mentorship/career growth. Our services are vast and include everything from wellness, diagnostics, and preventative care to ultrasound, dentistry, orthopedic surgery, c-sections, emergency care, and more. We have a recently remodeled building (2021) with 11 exam rooms, dedicated dental and surgery suites, an ICU, and a large treatment area with two wet and two dry tables.
If you are interested in becoming part of a team that prioritizes growth and high quality medicine, we encourage you to APPLY TODAY!
Salary : $15 - $17
